Natterbox vs myRiedel

Natterbox gives you Salesforce integration on your smartphone! You will now be able to access all the key benefits of the Natterbox CTI such as: - Change your availability status - Search and call Salesforce contacts and colleagues - See your colleagues’ presence and availability status - Wrap up and make notes for your calls, with all data being pushed into the Salesforce record in real-time - Transfer calls - Listen to your company voicemail Non-Salesforce users will also be able to: - Change your availability status - Search and call your colleagues - See your colleagues’ presence and availability status - Have all your call logs recorded in Salesforce - Transfer calls - Listen to your company voicemail

The Riedel Support App provides a fast and convenient way for customers to stay connected with the Riedel support team. Easily track your open cases, receive instant updates, and communicate directly with Riedel Support Specialists. Designed to improve your service experience, the app ensures you never miss an update and always have your support information at your fingertips. As we continue to develop the platform, new features will be introduced to help you manage products, access documentation, and get the most from your Riedel solutions. Whether you’re on-site, in the studio, or on the move, the Riedel Support App keeps you informed and in control.