TECOBI App vs SimpSocial GoCRM

TECOBI connects dealership customers, conversations and staff. Requires a TECOBI account. Features depend on store setup, permissions and supported devices. 4.0 updates: - Dashboard: arrange/save cards, goals, sales pace and queues, supporting records, inbound call playback, appointment filters and AI Impact. - Pencils: cash/loan/lease editing, target-payment pricing, safer saves/quotes, weight recovery and labeled estimates, PDF controls, blank four-square worksheets and Dashboard pencils. - Appointments: searchable calendar/lineup, closed-hour shading, visit details, corrected statuses and CSV exports. - Auto Bot: enabled stores get page-aware customer catch-up, ongoing chat, live voice, optional Hey Auto Bot while open, historical notes, coaching, Go deeper, supporting records, waiting cues and feedback. - Daily Brief: configured stores can read or listen to a concise sales, AI, appointment, queue, staff and customer-priority recap with supporting records. - Auto Bots: searchable roster, guided setup, wait presets, testing/settings and Specials. - Messaging: Text/Email/Note tools, attachments, emoji/GIFs, saved replies, inventory lists and Pause; clearer bubbles/calls/dates, teammate read/view markers, internal reactions, scrolling and dictation. - Email: dealership branding, subjects/signatures, vehicle/finance/media/document cards, secure file links and sent-email previews. - Videos: Account/My Videos, public YouTube/Drive imports, editable titles/upload progress, blast/preset videos and recipient watch time/sections/sessions/alerts. - Documents: guided setup, field mapping, packages, signed-document viewing and 20 templates, including We Owe, delivery, test drive, trade, insurance, receipts and English/Spanish FTC Buyers Guides. - Credit: clearer applications/Soft Pulls, confirmed Dealertrack results and RouteOne submissions/decisions. Bank sending requires approved setup. - Inventory/Trades/Desk Logs: vehicle/customer cards, sorting/date filters, visit totals, notes/details and unwind dialogs. - Reminders/Notifications: searchable grouped inboxes, quick reminder times, unread/mention filters, mark-all-read, accurate badges, video announcements and recovery. - Reports: charts/filters, searchable My Activity/Team Activity, completed Needs Calls and business-hour call wait, optional CSV emails and separate New Leads/Submissions when capture is enabled. - Users/Surveys/Settings: searchable layouts, per-store job titles/lead preferences, VIN/price/vehicle-link inserts and optional returning-lead/appointment-status call flags. - New Lead/Walk-in: clearer forms, address suggestions that keep suite details, existing-customer results and recovery after canceled ID scans. - Navigation: collapsible menus, saved customer-panel preferences and improved light/dark layouts and keyboard clearance. - Training/Tickets/Monitor: readable lessons/quizzes, ticket priorities/replies and searchable live activity. - API Access: scoped read-only integration tokens, request audits, public AI guide, phone lookup and pagination. - Store Transfers: approved stores preserve permitted history/opt-outs and stop the original store's follow-up. - CRM: better ELead/Fortellis/VinSolutions sync, first-price proof for connected ELead stores, acquisition routing and staff handoffs. - Customer links: mobile forms, Canadian phone validation, newest-year inventory, iPhone video fullscreen, branding and secure pencil previews. Connected website voice/chat uses verified vehicle cards and enabled form suggestions. - Mobile/sign-in: quieter loading, offline/retry/upload/audio states, update recovery, notification settings/calendar controls, email/text security-code choice, autofill and recovery/invitations. - Optional sign-in: Face ID/Touch ID in the new iOS app; desktop passkeys and password/security-code recovery. - Eligible mobile actions: notification replies when biometrics are disabled; app-icon Create Lead/Scan Driver's License shortcuts.

Transform your dealership’s sales process with SimpSocial GoCRM – an advanced, AI-powered CRM designed exclusively for automotive dealerships. Whether you’re at your desk or on the move, SimpSocial GoCRM empowers your team to streamline operations, elevate customer engagement, and drive sales conversions. Key Features & Capabilities: • Effortless Sales Pipeline Management: Organize and track every opportunity seamlessly, ensuring no lead is left behind. • Personalized Outreach: Capture and send customer videos to add a personal touch to your communications. • Real-Time Lead Notifications: Stay on top of new prospects with instant alerts. • Integrated Communication: Reply to customer emails and text messages directly within the platform. • Store Check-In/Check-Out: Efficiently manage customer visits and in-store interactions. • Follow-Up Task Creation: Schedule future follow-ups and appointment reminders to keep your sales process moving. • Customer Notes: Easily add and access detailed notes to better understand and serve your clientele. • Appointment Scheduling: Streamline booking processes for a hassle-free customer experience. • Sales Power Dialer: Utilize our power dialer complete with Voicemail Drop from your personal library to boost call efficiency. • Website AI Chat: Engage website visitors instantly with intelligent, responsive chat support. • Social Media Messaging Integration: Connect seamlessly with customers via Facebook and TikTok. • Mass Text Campaigns: Leverage CRM lists to launch targeted, high-impact text campaigns. • Bilingual Conversational AI: Benefit from an appointment setter that communicates fluently in multiple languages. • 700 Credit Integration: Enjoy seamless integration with 700 Credit to further enhance your sales workflow. Mobile & Desktop Excellence: Experience the power of SimpSocial GoCRM on any device. Our full-featured mobile solution brings the desktop experience right to your fingertips, allowing you to send texts, manage emails, view your daily agenda, and even oversee inventory—all from your smartphone. For an optimized experience on larger screens like the iPad, we recommend using our full browser version, which is natively designed for expansive displays. From managing your inbox to nurturing your lead pools, SimpSocial GoCRM keeps you productive and connected—anytime, anywhere. Embrace a comprehensive CRM solution that adapts to your workflow, transforms raw data into actionable strategies, and propels your automotive sales to new heights. Elevate your dealership’s performance with SimpSocial GoCRM—your all-in-one tool for superior customer relationship management and intelligent lead engagement.