Comparison

Ericsson Remote Access 2 vs PuzzleConnect Plus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ericsson Remote Access 2

This platform offers enhanced communication tools with improved checklist functionality and adaptive video. It features a streamlined user registration process and faster performance.

Highlights
  • Improved checklist functionality
  • Adaptive video format
  • Improved interface
  • Enhanced speed test
  • Simplified user registration
Read full description

An entirely new platform built from the ground up on the latest Real Time Communication technology: Improved checklist functionality Adaptive video format based on mobile device orientation Improved Interface Improved Speed test Simplified User registration

About

PuzzleConnect Plus

This business app provides exclusive HR support for customers and their employees. It features a virtual assistant for instant help and a seamless transition to human experts when needed. Users can also engage with colleagues through high fives and recognitions, earning badges for participation.

Highlights
  • Exclusive access for PuzzleHR customers
  • Virtual HR assistant support
  • Seamless transition to human experts
  • Colleague high fives and recognitions
  • Badge system for participation
Features
Read full description

PuzzleHR ConnectPLUS - Your Exclusive HR Assistant! PuzzleHR ConnectPLUS is the ultimate mobile app exclusively for PuzzleHR customers and their employees. Meet Harley, our virtual HR Assistant, ready to provide instant support. When Harley can't assist, she'll seamlessly connect you to a human HR expert. But that's not all! Engage with your coworkers through high fives and recognitions for a job well done. Earn badges as you give and receive recognition, fostering a positive and collaborative work environment. Key Features: Exclusive access for PuzzleHR customers and their employees. Instant support from Harley, your virtual HR Assistant. Easy transition to human assistance when needed. Engage with coworkers through high fives and recognitions. Earn badges for active participation and recognition.

Screenshots

Ericsson Remote Access 24 screens
PuzzleConnect Plus1 screens

Verdict

The call

The clearest difference is review sentiment: PuzzleConnect Plus at 100% against Ericsson Remote Access 2's 25%. PuzzleConnect Plus also leads on rating (5.0 vs 1.9). Ericsson Remote Access 2's advantage is update cadence (every 5 weeks vs every 4 months) and iOS requirement (11.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PuzzleConnect Plus holds the better App Store score, 5.0 against 1.9. Both are backed by a comparable volume of ratings — 8 and 3 respectively. Written reviews point the same way: 25% of Ericsson Remote Access 2's written reviews are positive against 100% of PuzzleConnect Plus's.

UpkeepUpdate frequency

Ericsson Remote Access 2 ships an update every 5 weeks, PuzzleConnect Plus every 4 months. The most recent releases landed on July 7, 2026 and June 2, 2026 respectively.

Scorecard4 real differences · 6 level
Ericsson Remote Access 2 versus PuzzleConnect Plus: the parameters behind the verdict, then further details
ParameterEricsson Remote Access 2PuzzleConnect Plus
PriceFreeFree
Rating1.9 (8 ratings)5.0 (3 ratings) — better
Positive reviews25.0% of reviews100.0% of reviews — better
Number of ratings8 — better3
Update frequencyEvery 5 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better15.0
Further details — not scored
Size75 MB1 MB
Age rating4+4+
DeveloperTelefonaktiebolaget LM EricssonPuzzle Solutions LLC

Customer experience

Ericsson Remote Access 2

All ratings8 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

PuzzleConnect Plus

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Ericsson Remote Access 2

No in-app purchases

None

PuzzleConnect Plus

No in-app purchases

Questions

Is Ericsson Remote Access 2 free?
Ericsson Remote Access 2 is free to download, with no in-app purchases.
Is PuzzleConnect Plus free?
PuzzleConnect Plus is free to download, with no in-app purchases.
Which has better reviews, Ericsson Remote Access 2 or PuzzleConnect Plus?
PuzzleConnect Plus is rated higher. Ericsson Remote Access 2 averages 1.9 out of 5 from 8 ratings, while PuzzleConnect Plus averages 5.0 from 3 ratings.
Do Ericsson Remote Access 2 or PuzzleConnect Plus have ads?
Neither Ericsson Remote Access 2 nor PuzzleConnect Plus shows ads.
Which is updated more often, Ericsson Remote Access 2 or PuzzleConnect Plus?
Ericsson Remote Access 2 ships an update every 5 weeks, and PuzzleConnect Plus every 4 months. Most recently, Ericsson Remote Access 2 was updated on July 7, 2026 and PuzzleConnect Plus on June 2, 2026.

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