RS M vs RocketFlow

Royal Sundaram General Insurance Co. Limited, one of the leading insurance companies in India, presents a customer app RSM-inspect for its policy holders. Royal Sundaram has been offering innovative insurance solutions since 2000, and RSM-inspect is their yet another initiative to meet insurance needs easily and effectively. The app is a one-stop key to all insurance related processes, compatible with iOS versions 10 and above. Features of RSM-inspect • This facilitates the user to complete the vehicle inspection by self, which would be required as part of the proposed insurance proposal and facilitates the insurance company to assess the vehicle instantly and take the appropriate decision on the same. • Self-ennoblement for intermediary to generate the Vehicle Inspection lead and complete the inspection. • Automatic tracking of cases for approvals via SMS and Email. • Quick turn around time in decision of inspection. • Instant intimation to Customers once the decision taken by approval team. • Recommendation/Approved reports are available for download • Integration with our Core APP for the proposed insurance proposal Intermediary Login Once you are successfully registered and have your password, login to your mobile app with through a secure OTP component for the new users and you will be navigated to the page where we can create lead and also send link to customer for motor pre-inspection For instance, if you click on the case in inbox, the system will display- 1. Customer and Vehicle details- -where we have to fill the customer details and vehicle details. 2. Vehicle Photo Section -Based on vehicle type, sample photo has been available besides the photo field. Go through the sample images and Click on Camera button capture the photo and save it. 3.Authentication details -Field Inspector and customer has to declare that images, video and data captured with proposed vehicle were carried out by myself in the presence of authorized representative of vehicle. Customer Login On Successful case generation, an SMS and email will be sent to registered mobile number and mail id. Click on Customer login and proceed with registered mobile number and secure OTP to authenticate and login to the mobile app. and you will be navigated to the page where the vehicle details are display. For instance, if you click on the case in inbox, the system will display- 1. Customer and Vehicle details- -where we have to fill the customer details and vehicle details. 2. Vehicle Photo Section -Based on vehicle type, sample photo has been available besides the photo field. Go through the sample images and Click on Camera button capture the photo and save it. 3. Authentication details -Customer has to declare that images, video and data captured with proposed vehicle were carried out by myself in the presence of authorized representative of vehicle. Royal Sundaram insurance protection follows you everywhere, so does its services—with RSM-inspect.

RocketFlow enables Enterprises in automation of the business processes and possible actions users can perform in real time. RocketFlow does this by enabling users to follow the pre-configured business workflows/stages/actions specific to their business and perform pre-configured actions to fulfil the same. RocketFlow is a Business Process Management Platform with capabilities to configure and manage complex business workflows comprising of multiple business stages, users or group of users, communication touch points with customers etc. RocketFlow platform comes up with mobile app, mobile website and admin web panel for the business actors to perform their tasks in real time.It Allows you to Create, Control, Track and Manage your business process with a Single App With Multiple Personas for different user types Listing few common issues for an enterprise performing a business workflow manually: • How to synch all business users and customers in real time? • How to get visibility of overall business operations? Where are the bottlenecks? Which process takes more time and has less resources ? Which process is lean and witnesses under utilization? • How to provide transparency to customers in real time? What are the customer touch points? Is the customer informed during the business workflow is under action? • How to increase customer satisfaction? • How to increase efficiency? • How to handle operations proactively? How RocketFlow Works? • Create Workflows • Create workflows around multiple business operations and SOPS • Workflows are capable to synch users at various digital channels • Map Users • Manage organization's hierarchy and different operation groups at various locations. • Manage Authentication and Authorization • Map KPI’s and other performance parameters • Map Assets • Map all facilities and various types of assets of the facilities • Integration with asset management tools and data feed • Manage inventory and associated operations & services • Define Incidents • Configure all incidence as per business requirement and set protocols • Set auto response actions by system • Set alert/triggers and process based rules • Set Triggers • Any incident, response and action can be tagged with triggers. • Triggers actuate response actions and notification in real time • Alerts can also be received in form of SMS, Email, Mobile Push notifications and IVR • Decision & Actions • Admin dashboard gives intelligent insights of all operations in real time • Platform is capable to perform various analytics to assist you making right decision • Admin panel is your remote control access to perform any action in real time.