BT Redcare vs Paxton Installer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BT Redcare
This app allows installers and customers to manage and monitor BT Redcare alarm signalling products. Installers can program and diagnose equipment remotely, while customers receive real-time alerts and can control their alarm systems.
- Real-time alarm system management
- Onsite and remote programming for installers
- System status checks
- Mobile signal strength monitoring
- Event history monitoring
- Remote device operation
- Email and emergency alerts for customers
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An app for installers and customers that provides programming, diagnostics and notifications for BT Redcare’s Next Generation Portfolio products in homes and businesses. The BT Redcare app provides real-time management of their alarm signalling products. For installers, it provides onsite and remote programming capabilities. Note: Functionality of this app requires compatible equipment and signalling services Key Features: Installers The app will enable you to: - Check system status - Check path status - View mobile signal strength and network used - Monitor history of users and events - Program BT Redcare alarm signalling units - Set up additional remote operating options for your customer Key Features: Customers The app will enable you to: - Receive email notifications of system alerts - Receive emergency alerts - Receive non-emergency alerts - Check system status - Set / unset the alarm - Operate devices remotely - Monitor when the system is set or unset e.g. know when your children have arrived home or your business has opened - Monitor history of users and events
Paxton Installer
This app provides professional installers with quick access to product information, news, and troubleshooting tools for security solutions. It also features a rewards program for scanning installed products to earn points and increase partner status.
- Paxton Rewards Program
- Product information lookup
- Latest news updates
- Troubleshooting knowledge base
- Distributor locator
- Contact support information
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Paxton is a market leader in Access Control and building security solutions. The Installer App has been designed with our global network of professional installers in mind. In addition to a brand new Paxton Reward program, it provides quick and easy access to a wealth of product information including instructions, data sheets, applications notes, videos, news as well as introducing some handy new tools to make the installation of Paxton products even easier. Here's a list of some of the features you'll have access to when using the app: • NEW Paxton Rewards Program – Scan your Paxton products as you install them to earn points, increase your Paxton Partner status and then spend those points on Paxton products and other branded merchandise. • Product Info - Quickly locate the latest product information by either scanning the bar code, browsing using our quick search tool or entering the serial number or product description. • News - Stay up to date on the latest Paxton news. From new product releases to popular integrations you’ll see it here first! • Knowledge base - Search through our comprehensive knowledge base designed to help you troubleshoot common problems onsite. • Contact Us - We have a world class support team waiting to take your call, so if you can't find what you're looking for in the app, use this tool to find the contact information for your region. • Distributors - Paxton products are sold through a global network of market leading distributors. Use this tool to quickly identify the distributors we sell through within your region.
Screenshots
Verdict
The clearest difference is review sentiment: Paxton Installer at 100% against BT Redcare's 50%. Paxton Installer also leads on update cadence (every 6 weeks vs every 8 months). BT Redcare's advantage is iOS requirement (12.1 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BT Redcare ships an update every 8 months, Paxton Installer every 6 weeks. Both last shipped on November 3, 2026.
| Parameter | BT Redcare | Paxton Installer |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.8 (54 ratings) — better |
| Positive reviews | 50.0% of reviews | 100.0% of reviews — better |
| Number of ratings | — | 54 — better |
| Update frequency | Every 8 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.1 — better | 15.0 |
| Further details — not scored | ||
| Size | 167 MB | 357 MB |
| Age rating | 4+ | 4+ |
| Developer | British Telecommunications plc | Paxton Access Ltd |
Customer experience
BT Redcare
Paxton Installer
In-app purchases
BT Redcare
No in-app purchases
Paxton Installer
No in-app purchases
Questions
Is BT Redcare free?
Is Paxton Installer free?
Do BT Redcare or Paxton Installer have ads?
Which is updated more often, BT Redcare or Paxton Installer?
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