Access Expert Mobile vs InvGate

The Access Expert mobile App allows customers to manage their enterprise security system while on the go. No longer are operators required to get back to their computer or a web client application which means information and control is always just a click away. With Access Expert, mobility is truly embraced. The mobile app allows customers to: • Open, Pulse, Lockdown doors, buildings and your entire system • See system, controller, input and output status • See a list of people in their system • See and modify Access Levels and Card Assignments for card holders • Take and update user photo’s with your mobile devices camera • View historical events • Mark panels, people and devices as favorites for easy access • Leverage Push Notifications for system updates and status • Control doors and Outputs devices • Arm and Disarm intrusion areas • Bypass and Unbypass faulted points • Set Late To Close for Intrusion Areas • Push Mass Messages • Acknowledge Events and add notes to events with photo’s

Empower your ITSM operations anytime, anywhere, with the InvGate app. Designed for agents, managers, admins, and end-users, our app seamlessly transforms your mobile device into a powerful IT support tool, ensuring you never miss a beat. For Agents: - Manage workload with real-time alerts. - Quickly resolve requests and tap into the knowledge base. - Prioritize pending actions and streamline daily tasks. For Managers & Admins: - Re-assign requests effortlessly to avoid bottlenecks. - Gain insights into team performance and ensure streamlined operations. For End-Users: - Raise and track IT requests on the move. - Stay informed with real-time status updates. - Effortlessly approve or deny actions, ensuring timely resolutions. Why InvGate? - Optimized User Experience: Designed specifically for mobile, we've ensured a user-friendly interface that adapts to your device and context. - Stay Connected: With instant notifications, you're always in the loop. - Secure: Protecting your IT operations is our top priority, with robust security measures in place. Join the future of ITSM – experience unmatched efficiency with InvGate Service Management.