Dialoga Trident Operator vs CCG Connect Mobile

Our PBX Trident is the core component of our WebRTC service offer. It combines all the benefits of an advanced dynamic call control and call routing engine with a full featured caller interaction solution around an easy-to-use converged self-management and reporting interface. With Trident your company can have a PBX based on WebRTC technology, without having to acquire any hardware and without any connection or physical infrastructures. WebRTC technology integrates directly into your browser, allowing you to communicate easily, being able to receive calls directly on the computer screen or in a mobile application.

CCG Connect is a comprehensive, cloud-based phone system with built-in contact center features. Advantages: - Receive office calls on your cell phone: Make your office phone mobile, with the ability to transition calls between phones. - Call clients using your business number: Rather than giving out your personal cell phone number to contacts, call them through the app to have your business number appear on their caller ID. - Set answering rules while you're away: Change your office answering rules anywhere, anytime, without logging in to your browser. - Access to an in-office contact list: See who's available for a call, message, or meeting when you're working remotely. Benefits & Features: - Custom greetings with configurable hold music - View all office contacts with real-time presence - Visual Voicemail - Call with your Office Caller ID from your mobile device - Full Call History - Control Answering Rules - Manage Voicemail Greetings - Mobile Integration - Manage Office and Mobile Contacts - Ext dial from mobile device - Perform transfers, conferences, star codes, and more from mobile. - Seamlessly switch call from mobile app to desk phone without callers knowing. - Available contact center module - Chat with co-workers