TecGuard vs VIAS

Allows the technician to manage services and visits for new installations, preventive and corrective services. Through it, they can view complete information about the service and customer account and record the work performed. For the user company, it is a powerful tool to audit technical personnel by validating their position via GPS and obtaining a report of incidents and online management carried out. Highlighted functionalities: Service Details: Allows verification of information about the coordination of the visit. Events: Allows viewing the latest alarm events recorded on the account to which the order was assigned. Map: Allows verification of the location of the target where technical service tasks will be performed. Visit: Allows verification of reference information about the visit and the means of transportation to the location where the order must be executed. En Route: Allows changing the status of the selected order to "En Route." The "En Route" status can be used to inform the monitoring center of the proximity of technical personnel to the target. Observations: Allows making notes about any active technical service order. Finish Technical Service: Allows changing the status of the order to "Completed." Once the order is completed, no further information such as observations or claims can be added. The service is completed with the customer's digital signature.

VIAS offers secured and reliable security alarm protection, combined with video surveillance and automation. Its multi-partition and multi-site architecture allows scalable control, from small areas to across cities, all in one account. VIAS APP All-in-one dashboard control Camera Live view and recording playback Central key switch for Arm/Disarm Push notifications and log records include video clips Remote system setup and configure Monitor different locations with only a tap Manage authorization for user according to roles and partitions Members scheme to share gateway and receive notification Installer remote setup and maintenance Alarm scenes associated with automation and videos Easy setup of intelligent rules and scheduled scenes Learn more about VIAS: www.vias-system.com