Itarian QuickTicket vs Essentials MDM

Itarian QuickTicket allows users to submit support tickets to their Managed Service Provider direct from their iOS mobile device. For easy access they can add application to their shortcuts, widgets and Siri. Users can quickly choose the nature and scope of their issue from a range of helpful menus before adding more details if required. Once submitted, users can track the progress of their ticket over email or from their MSP's online help portal. MSPs can manage the ticket in Itarian's fully-featured ticket management system, Service Desk.

Essentials MDM helps organizations worldwide enhance security and productivity. By connecting your iOS device to your corporate network and resources, it provides instant access to work email, contacts, and apps while on the move. It also empowers your IT team to monitor device health, send notifications, synchronize business contacts, offer remote support, and track the device if it’s lost or stolen. Stay Informed and Protected With Essentials MDM installed, your IT team can send critical security notifications and monitor your device’s health, ensuring you stay updated and secure with recommended actions. Quick and Easy Setup Access your corporate email, calendar, and contacts in just a few taps. Essentials MDM also lets you automatically connect to your corporate Wi-Fi for seamless productivity. Enhanced Device Security Safeguard your devices with features like remote locking, device and software updates, and compliance monitoring with your company’s security policies. Essentials MDM (formerly known as FAMOC) requires a hosted or on-site Essentials MDM server for operation. Please contact your company’s IT or security administrator for further assistance. Techstep. Work Smart. World Smart.