Shoopy vs MyOperator

Run your store, online business and daily operations from one connected platform. Shoopy is an India-first commerce platform that helps retailers, wholesalers and D2C brands create an online store and manage POS billing, products, inventory, orders, payments, delivery and customers. Whether you operate one store, multiple locations or a growing consumer brand, Shoopy gives you the tools to sell directly to customers and manage your business from your iPhone, iPad or desktop. CREATE YOUR ONLINE STORE • Launch a professional online store for your business • Add your logo, brand colours and custom domain • Choose from customizable storefront themes • Organize products using categories and collections • Share your store and products with customers • Preview changes before publishing them MANAGE PRODUCTS AND INVENTORY • Add products, variants, images and pricing • Build categories, collections and a structured catalogue • Import and update products in bulk • Monitor available inventory • Use barcode-supported inventory workflows • Manage products from mobile or desktop PROCESS AND FULFIL ORDERS • View online and in-store orders in one place • Track order, payment and fulfilment status • Access customer and delivery information • Support delivery and store-pickup workflows • Share order updates with customers • Add delivery estimates and courier details POS BILLING AND INVOICING • Create invoices, estimates and purchase orders • Generate GST-ready bills • Record customer payments • Use A4, A5 and thermal invoice formats • Manage online and offline sales together • Access customer transaction history PAYMENTS AND DELIVERY • Offer supported online-payment methods • Accept Cash on Delivery where applicable • Configure delivery areas and charges • Manage pickup and delivery orders • Connect supported payment and delivery services SELL UNDER YOUR OWN BRAND Build a direct relationship with customers through your own online store. Businesses on eligible plans can also launch a branded customer shopping app, helping customers browse products, place orders and return to your business directly. BUILT FOR GROWING BUSINESSES Shoopy can be used by: • Retail stores and retail chains • Fashion and lifestyle businesses • Grocery and daily-needs stores • Electronics and appliance retailers • Beauty and cosmetics brands • Wholesalers and distributors • D2C and consumer brands • Hyperlocal and quick-commerce businesses WHY BUSINESSES CHOOSE SHOOPY • Online and offline commerce in one platform • Connected products, inventory and orders • Mobile and desktop business management • Custom branding and storefront themes • Billing, delivery and customer-management tools • Support for growing and multi-location businesses Shoopy is designed around practical retail workflows in India while supporting businesses operating in selected international markets. Download Shoopy and start managing your catalogue, store, billing, inventory, orders and customers from one app.

MyOperator has always aimed to empower businesses of all sizes and nature with a simplified and automatic call handling process. Our call management mobile app will bring the required ease and efficiency in your business call handling process. Primary features of call management app: Virtual and tollfree number IVR solution Call tracking Detailed call reports Real-time updated logs Customer call recordings Comprehensive panel Click-to-call The provided virtual number facilitates your team to attend multiple calls parallelly and eliminates the chance of missing any customer call. The automatic call routing feature facilitates your agents to attend customer calls directly from their mobile phones. The IVR feature in our call management app enables you to greet your callers with a professional voice message and connect them with their concerned agents directly basis their selection in the IVR menu. MyOperator call management app provides real-time reports which assist you in ensuring constant and effective supervision of your team. The live dashboard provided in the mobile app gives you a complete view of your team’s activity and productivity on your fingertips. MyOperator call management app for mobile also facilitates you to review your call recordings, check the history of each account, lead, or contact and see the full context around every conversation. The call management app also allows you to monitor why your incoming calls are being missed, spot longer-than-usual hold times, and track historical trends to boost both individual and team performance. Multi-user login of the call management app: MyOperator call management app comes with permission-based multi-user login. For businesses who want to exercise full control over user rights and don’t want to hinder their and the employees’ work convenience even a tad, our permission-based Multi-User login allows you to do the needful. 1. Super admin: They have complete control of the mobile app and get access to all the reports, both agent and department wise. They can also change the role of other users of the mobile app and have full access to other user’s account. 2. Manager: These managers are the head of the department and have complete access to the user accounts of their department. They don’t have any access to the functionalities of the other departments. 3. Basic: The basic users have access to only their accounts and cannot check the activities of other users or departments. Working of the call management app: As your customers dial your virtual business number, they are greeted with a customized voice message and an IVR menu is played. As per their selection, the call is routed to the concerned agent/department. Simultaneously, the call management app tracks and records the ongoing call. As soon as the call is cut, complete details of the call, like the recording, location of the caller, timing of the call, agent they spoke to, everything is updated on the panel. The data is automatically stored on the cloud, accessible to you anytime in the future. Call management app also allows your users to schedule their followup to ensure a timely callback for the customer. Why MyOperator call management app? The call management app is swift and easy-to-use. Simply download the app, log in with your email id and phone number, and it’s ready to use. You get 24*7 customer support for any doubts or issues you might have with your MyOperator account. We provide customized and best-possible pricing as per your business needs and call volume and it will be based on a pay-as-you-go basis. We’ve implemented the finest industry data security measures, which are protected with multi-level layers of safety and ensure 99.9% upload time of our servers.