GoTemp Pro vs SuperTech Industries

GoTemp Pro (formerly DS Solutions) provides service technicians with faster, smarter, and more powerful tools for troubleshooting and servicing Commercial and Residential product lines across all brands, including Bosch, Champion, Coleman, Evcon, Fraser-Johnston, Guardian, Johnson Controls, Kenmore, Luxaire, TempMaster, and York. Access information easily by scanning the QR label on the rating plate or entering the unit’s serial number. Whether on or off the job site, technicians save time with features like: • Product information (nomenclature, fault codes, parts list, controls information) • Literature (technical guide, installation manual, wiring diagrams, performance reports) • Warranty (product registration, warranty claims, extended warranty purchases) • Bluetooth connectivity for commercial and residential equipment • Report product issues (Quality issue, concealed damage and shipping damage) • Tech calculators (RDS, superheat/subcool, temp vs resistance, splits piping configurator) • Training material Designed for convenience, GoTemp Pro delivers detailed information and direct support to ensure technicians have everything they need to succeed—faster, smarter, and more powerful than ever.

Request service. Ask a question. Keep it all in one place. This app is built for one purpose: helping you get support quickly and clearly. Submit a service request when something needs to be fixed, or start a question thread when you just need an answer before taking the next step. Request Service Create a service request in minutes: •Choose the service type (repair, maintenance, install, etc.) •Describe the problem in plain language •Add photos and notes for clarity •Provide the contact and location details needed to schedule Ask a Question Not sure what’s going on? Ask an Expert: •Ask a question with your symptoms or concerns •Attach photos to show what you’re seeing •Keep the conversation saved so you can reference it later Stay Organized •Keep service requests and questions all in one place •Revisit past requests and conversations anytime •Reduce back-and-forth by sharing the right details up front