Adtran Events vs Bavardio

A dynamic app for Adtran-hosted events. Users can easily find their personal agenda, and stay connected with event activities, speakers, and sponsors. This app includes transportation, hotel, polling, survey, and attendee information.

Bavardio is the AI-native operations platform built for internet service providers. Bring customer service, network operations, and field service into one connected app. Handle calls and texts, manage subscriber accounts, monitor network and device status, resolve support tickets, and coordinate field work - all with AI built into the workflow. Bavardio is designed for ISP and WISP teams, not consumers. An account provisioned by your service provider is required to sign in. AI BUILT INTO YOUR OPERATIONS • Ask Nexus, Bavardio’s AI assistant, questions about a subscriber’s account, service, billing, devices, or network status in plain language. • Automatically transcribe and summarize calls so your team can quickly understand what happened and what needs to happen next. • Use Mia, the AI voice agent, to handle overflow and after-hours calls while your team focuses on conversations that need a person. CUSTOMER SERVICE • View your availability, recent calls, assigned work, and outstanding follow-ups. • Access subscriber plans, billing details, payment history, devices, and live network status in one place. • Handle inbound calls and two-way text conversations. • Create, assign, update, and resolve support tickets. FIELD SERVICE • Give technicians mobile access to their schedule, route, customer details, and job information. • Update and complete jobs from the field while keeping customer service and operations teams in sync. WHY ISP TEAMS USE BAVARDIO • Replace disconnected tools with one unified workspace. • Connect real-time network and device visibility to each subscriber. • Reduce repetitive work with AI-powered summaries, assistance, and automation. • Keep customer service, network operations, and field teams working from the same information. An internet connection and access to your provider’s Bavardio workspace are required.