Comparison

Abacus Access vs Mitel One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Abacus Access

This app provides secure access to Abacus ERP and portal solutions. It enhances safety with two-factor authentication and offers convenient confirmation via push notifications.

Highlights
  • Secure login to Abacus ERP
  • Portal solution access
  • Two-factor authentication
  • Push notification confirmations
  • Simple and secure onboarding
Read full description

Among other things Abacus Access can be used for logging into the Abacus ERP as well as the portal solutions. The strengths of Abacus' own MFA-App: - Own solution and therefore full integration into the Abacus world - Increased safety through use of a 2-factor - The 2-factor is also used when using an external login - Simple and secure onboarding - Comfortable use of the app by means of push notifications - Transactions within Abacus can be confirmed to the app (future release)

About

Mitel One

This business communication app unifies voice, messaging, and video meetings into a single platform. It helps users stay connected with customers and colleagues, manage availability, and collaborate effectively from anywhere.

Highlights
  • Unified communications platform
  • Business voice functions
  • Secure chat and photo sharing
  • User availability status
  • Contact synchronization
  • Dynamic call history
Read full description

Looking to stay more connected with your customers and co-workers? Are you missing business critical calls? If your business relies on staying connected and being available for revenue opportunities, Mitel One is a mobile solution designed from the ground up for the communications workflows that are unique to businesses like yours. Works with the Mitel Cloud and your Mitel PBX, enabling the best business communications features in the palm of your hand: - See your business’ availability to serve customers on a single screen - Use business voice functions including call transfer, and more - Chat securely with other users - Send and receive photos via Chat - Manage your availability with Do-Not-Disturb (DND) - View live status of users and extensions - View dynamic call history - Synchronize and manage contacts and mobile device native contacts ---------------------------------------------------------------------------------------------------------------- Mitel One brings all of your communications into a single app so you don’t have to flip back and forth between disjointed tools. Mitel One keeps communications flowing no matter where you are and what device you’re using so your productivity doesn’t depend on location. With Mitel One Early Access, you can: * Benefit from a single intuitive app for all your communications * Engage with fellow employees and customers in meaningful ways * Watch great ideas flourish by collaborating with teammates in a single app * Get straight to work with an app that’s designed so there’s nothing to “figure out” You need to be engaged, satisfied and empowered with the flexibility to work smarter - not harder - from anywhere. Mitel One brings together phone, messaging and video meetings to unlock your productivity potential, make faster decisions, nurture great ideas and engage customers in meaningful ways. Key Functionality * See all your communications at a glance from the home screen * Synchronize and manage your contacts and your native mobile device contacts * Collaborate with your team through voice, messaging, or video meetings * Share photos or chat with groups in messaging streams * View live availability status of fellow employees and groups * Phone features including call transfer, and more * Send/receive chat messages and photos securely with other users * View dynamic call history

Screenshots

Abacus Access4 screens
Mitel One3 screens

Verdict

The call

The clearest difference is rating: Abacus Access at 4.5 against Mitel One's 3.0. Abacus Access also leads on ratings volume (29 vs 2). Mitel One's advantage is update cadence (every 3 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Abacus Access holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Abacus Access has 29 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Abacus Access ships an update every 4 months, Mitel One every 3 weeks. The most recent releases landed on July 5, 2026 and June 5, 2026 respectively.

Scorecard3 real differences · 7 level
Abacus Access versus Mitel One: the parameters behind the verdict, then further details
ParameterAbacus AccessMitel One
PriceFreeFree
Rating4.5 (29 ratings) — better3.0 (2 ratings)
Positive reviews—10.5% of reviews
Number of ratings29 — better2
Update frequencyEvery 4 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.6
Further details — not scored
Size33 MB116 MB
Age rating4+4+
DeveloperAbacus Research AGMitel Networks Corporation

Customer experience

Abacus Access

All ratings29 ratings
Positive86.2%
Neutral6.9%
Negative6.9%

Mitel One

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews19 reviews
Positive10.5%
Neutral0.0%
Negative89.5%

In-app purchases

None

Abacus Access

No in-app purchases

None

Mitel One

No in-app purchases

Questions

Is Abacus Access free?
Abacus Access is free to download, with no in-app purchases.
Is Mitel One free?
Mitel One is free to download, with no in-app purchases.
Which has better reviews, Abacus Access or Mitel One?
Abacus Access is rated higher. Abacus Access averages 4.5 out of 5 from 29 ratings, while Mitel One averages 3.0 from 2 ratings.
Do Abacus Access or Mitel One have ads?
Neither Abacus Access nor Mitel One shows ads.
Which is updated more often, Abacus Access or Mitel One?
Abacus Access ships an update every 4 months, and Mitel One every 3 weeks. Most recently, Abacus Access was updated on July 5, 2026 and Mitel One on June 5, 2026.

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