Comparison

CustomerOne vs ICICI Life Edge

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

CustomerOne

Manage your Tata Motors Finance account with this official mobile app. View EMI details, make payments, download statements, and check loan eligibility. Register queries and access exclusive offers.

Highlights
  • View EMI details and payments
  • Download statement of account
  • Download repayment schedule
  • Make online payments
  • Register queries/concerns
  • Access new offers
  • Check loan eligibility
Features
Read full description

Customer One is Tata Motors Finance’s official mobile application for users. It is a secure and comprehensive mobile application having the following key features : β€’ View your EMI details & payments made β€’ Download statement of account, repayment schedule β€’ Make online payments β€’ Register a query/concern β€’ Access new offers/check loan eligibility.

About

ICICI Life Edge

This exclusive application provides a convenient, one-stop solution for new customers' daily advisory needs. It facilitates on-boarding and ongoing servicing for users on the go.

Highlights
  • Customer on-boarding
  • On-the-go servicing
  • Daily advisory needs
  • Exclusive customer solution
Features
Read full description

ICICI Life Edge is an exclusive application designed for on-boarding new customers and servicing them on the go. Download and install ICICI Life Edge now to get one stop solution for all your daily advisory needs.

Screenshots

CustomerOne4 screens
ICICI Life Edge4 screens

Verdict

The call

The clearest difference is update cadence: ICICI Life Edge at every 3 weeks against CustomerOne's every 2 months. ICICI Life Edge also leads on review sentiment (17% vs 2%). CustomerOne's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

CustomerOne ships an update every 2 months, ICICI Life Edge every 3 weeks. The most recent releases landed on October 24, 2026 and October 13, 2026 respectively.

Scorecard3 real differences Β· 5 level
CustomerOne versus ICICI Life Edge: the parameters behind the verdict, then further details
ParameterCustomerOneICICI Life Edge
PriceFreeFree
Positive reviews2.0% of reviews16.7% of reviews β€” better
Update frequencyEvery 2 monthsEvery 3 weeks β€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 β€” better15.6
Further details β€” not scored
Size80 MB126 MB
Age rating4+4+
DeveloperTATA CAPITAL FINANCIAL SERVICES LIMITEDICICI Prudential Life Insurance Company Ltd

Customer experience

CustomerOne

Written reviews50 reviews
Positive2.0%
Neutral0.0%
Negative98.0%

ICICI Life Edge

Written reviews6 reviews
Positive16.7%
Neutral16.7%
Negative66.7%

Bugs and requests

CustomerOne

Reported bugs

17 issues
  • App doesn't open, shows loading symbol for hours.
  • App not showing any live accounts.
  • App hangs frequently.
  • App not responding when any option is selected.
  • Contact us option not showing results when case ID is searched.
Show 12 more
  • Receipt option loads and navigates back to main menu.
  • Preclosure statement download not working.
  • App closes immediately after entering OTP.
  • App crashes when trying to login with OTP.
  • App closes abruptly on iPhone during login.
  • App crashes when entering OTP.
  • App disappears after entering OTP.
  • App crashes on submitting OTP.
  • App automatically closed after entering OTP or password.
  • App closes directly without any information after entering OTP.
  • App crashes on login.
  • App not responding, crashes upon entering OTP.

Requested features

8 requests
  • Fix app crashing on login
  • Improve app responsiveness
  • Show customer and contractor details
  • Fix 'Amount not matched' error
  • Fix 'Kindly enter valid UPI id' error
Show 3 more
  • Fix preclosure statement download
  • Make app more user friendly
  • Immediate update needed

ICICI Life Edge

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CustomerOne

No in-app purchases

None

ICICI Life Edge

No in-app purchases

Questions

Is CustomerOne free?
CustomerOne is free to download, with no in-app purchases.
Is ICICI Life Edge free?
ICICI Life Edge is free to download, with no in-app purchases.
Do CustomerOne or ICICI Life Edge have ads?
Neither CustomerOne nor ICICI Life Edge shows ads.
Which is updated more often, CustomerOne or ICICI Life Edge?
CustomerOne ships an update every 2 months, and ICICI Life Edge every 3 weeks. Most recently, CustomerOne was updated on October 24, 2026 and ICICI Life Edge on October 13, 2026.

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