Virtual Waiting Room vs Activa DKV

MYSPHERA Virtual Waiting Room is an application designed to modernize and optimize the hospital waiting experience. It aims to effectively connect patients, their families, and medical professionals, creating a more informed and comforting environment for all. With Virtual Waiting Room it is possible to follow the patient's status live through the surgical process or in the ED. Through status change notifications and messages from the medical staff, it is possible to know the different phases a patient is going through in the surgical block or the different tests and areas they are in during their stay in the ER. In addition to knowing the flow of the patient's status, through an automatic capture of the movement by means of the electronic device (identification bracelet) assigned to the patient, the healthcare staff can communicate with relatives by sending personalized messages such as delays in the entrance to surgery and urgent tests or requesting the presence of relatives at the information point to talk to them in person. Benefits of the MYSPHERA Virtual Waiting Room: Real-time information: One of the most stressful aspects of waiting in a hospital is the lack of information. The Virtual Waiting Room provides real-time updates on the status of patients and the progress of their care, giving family members peace of mind and a greater understanding of what is happening. Personalised communication and notifications: Patients and their loved ones can receive notifications on their mobile devices about changes in surgery schedules, delays, delays in emergency tests, patients under observation,... Stress reduction: By keeping patients and their families informed and connected, the MYSPHERA Virtual Waiting Room reduces the stress and anxiety associated with waiting in medical environments. Operational efficiency: Medical professionals can better manage communication with patients and their families, which in turn contributes to more efficient and patient-centered care. In short, Virtual Waiting Room is an application that not only reduces stress, but also improves communication between patients, their loved ones, and medical professionals. Important notes on the use of the APP: Use of the app requires an access code that you will be given at the hospital. Make sure that your hospital offers the service. The information and notifications received depend on the use and settings of the MYSPHERA location system defined by each hospital. If you do not receive updates on your patient's status, check with your hospital, or check with the MYSPHERA support center (support@mysphera.com) indicating the hospital from which you have been given the code. The application does not provide any clinical information about the patient. The application in no case replaces the doctor-patient relationship. The version control of the application is available in its corresponding shop. The update mechanism of the application uses the application update mechanisms of your device. Version History 1.0.2 - Initial version 2.3.0 - Interface improvements Latest version - Minor fixes The application belongs to the company MYSPHERA, and is a module of the MYSPHERA platform, if you are interested in more information about the platform you can access: www.mysphera.com

Welcome to Activa DKV, the health app you've been looking for! With this application, DKV patients can manage everything related to their health quickly, conveniently and securely from their mobile device. What can you do from the Activa DKV app? -In your profile you will be able to consult your health insurance policy information and its procedures, modify contact details, consult payment methods, your insurance policy’s special conditions and sign pending documentation. You can also make enquiries about procedures or locate your nearest DKV office. - With our DKV medical directory search engine, you can find the specialist doctor you need within the DKV health areas in the town where you are. - Do you need to request authorizations with DKV insurance company for your medical tests? No problem! With Activa DKV you can do it easily and without leaving your home. - Do you want to manage reimbursements in your insurance policy? You can also do it from the app! - Access to MiMomento section to take better care of yourself through resources, experiences and solutions based on the vital moment in which you are - Manage your medical appointments in a simple way: access video calls, cancel or modify your appointments. - Receive emergency medical assistance through our medical chat. Thanks to this functionality, you will be able to have immediate access to qualified medical professionals, who will be available 24 hours a day to provide you with the care you need in urgent situations. - Schedule a video call with health personnel. Thanks to our video call platform, you can schedule and book appointments with healthcare professionals in DKV spaces. In virtual medical consultations you will have medical guidance, evaluations, treatment follow-up and even obtain electronic prescriptions, all from the comfort of your home. - With Activa DKV, you will have complete health insurance at your disposal, and you will be able to access your DKV Medicard virtual health card, and to access the health care and medical emergency services you need. And all this, in an easy-to-use and completely free app. - Directly access QC+ functionalities easily and securely. Remember that in order to access video consultations, medical chat and obtain your electronic prescription, you must also have the Quiero Cuidarme Más app installed. At Activa DKV we need you enable the following permissions - Location: To help you find the nearest doctors, medical centers, and DKV Offices. - Photos/multimedia/files: so that you can upload documentation regarding your authorizations or refunds to the app. - Camera: so that you can photograph medical reports and upload them to the app. - Microphone: for video consultations. We want to give you the best service. Therefore, if you have any problems or suggestions, please write to us at atencionclientedigital@dkvseguros.es or save the number +34 960 160 602 and chat with us on WhatsApp and we will help you. Shortly, with Activa DKV you will have everything you need to take care of your health and well-being. Download our app and start enjoying all its benefits. With our app, you will have at your disposal the best health care and the peace of mind that comes from having complete and high-quality health insurance. Download Activa DKV now and start taking care of your health digitally. Don't wait any longer to enjoy all the advantages of digital health with DKV!