TWS Service vs Damocles

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

Damocles puts your entire business in your pocket. Sign in and you land in a clean, fast dashboard built for owners who would rather be working than buried in admin. Damocles brings your bookings, your calls, your messages and your gallery together in one place — beautifully designed and always in sync. WHAT YOU GET • Live dashboard — today's appointments, your week and your totals at a glance, with your next appointment front and center. • AI receptionist — a dedicated phone number answers your calls and replies to your texts, 24/7. It books appointments, answers common questions and hands the call to you whenever you want. Never miss a customer again. • Calls & messages — every call and text your AI number handles is logged in one tidy timeline, so you always know what happened while you were with a client. • Smart calendar — a clean day-by-day agenda of your appointments. Add, move and manage bookings in seconds. • Photo gallery — upload and manage the photos that show off your work. • You are in control — decide whether the assistant answers by voice, by text or both; choose to be notified or have your own phone ring first; set how many rings before it picks up. BUILT FOR BUSINESS OWNERS Damocles is made for the people who run the shop — barbers, stylists, salons and local service businesses. It is the owner's companion to your website and booking page: one login, everything you need to run the day. Your data stays yours. We never sell or share your information or your customers' information. Connections are encrypted and access is protected by your dashboard password. Sign in with the credentials provided for your business and get to work.