Comparison

NAFED vs Nextiva

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NAFED

Access all details for NAFED events directly from your device. Plan your schedule, connect with other attendees, and get information on speakers, sponsors, and the venue.

Highlights
  • Personalized itinerary builder
  • View attendee list
  • Speaker and sponsor information
  • Exhibitor details
  • Venue map access
Features
Read full description

The NAFED Events app puts NAFED event details at your fingertips! Attendees can: - Build & view their personalized itinerary - See who else is attending - Learn about speakers, sponsors, and exhibitors - Access a venue map - And more!

About

Nextiva

This app unifies customer communications, including calls, chats, and texts, into a single inbox. It facilitates team collaboration, provides performance insights, and uses AI to streamline workflows for seamless customer experiences.

Highlights
  • Unified inbox for calls, chats, and texts
  • Team collaboration tools
  • Performance metrics and insights
  • AI-powered workflow automation
  • Cross-channel communication management
  • Enterprise-grade security
Features
Read full description

Stay connected to your customers and your team with Nextiva's unified customer experience management app. Whether you're making and receiving phone calls, responding to chats, sending text messages, or collaborating with your team, the Nextiva – The NEXT Platform app empowers you to create seamless customer experiences right from your mobile device With Nextiva – The NEXT Platform, you can: Unify Every Conversation: Stay on top of customer interactions with a single inbox that brings together calls, chats, emails, texts, Collaborate with Ease: Work cross-functionally with teammates to ensure the right people and insights are always in the loop. Drive Continuous Improvement: Unlock key performance metrics and conversation insights to coach teams and elevate service quality. Work Smarter with AI: Accelerate workflows with intelligent automation, real-time recommendations, and contextual assistance. Stay Connected Anywhere: Manage tickets, contacts, and conversations from any device—whether you're at your desk or on the move. Effortlessly Shift Channels: Move between communication modes without disrupting the conversation or customer experience. Maintain Trust and Security: Deliver every interaction with enterprise-grade security, compliance, and professionalism. Rely on Round-the-Clock Support: Get expert assistance 24/7 to keep your operations running smoothly.

Screenshots

NAFED3 screens
Nextiva4 screens

Verdict

The call

The clearest difference is rating: Nextiva at 5.0 against NAFED's 4.2. Nextiva also leads on update cadence (weekly vs every 11 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Nextiva holds the better App Store score, 5.0 against 4.2. Both are backed by a comparable volume of ratings — 5 and 4 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

UpkeepUpdate frequency

NAFED ships an update every 11 months, Nextiva weekly. The most recent releases landed on October 1, 2026 and October 31, 2026 respectively.

Scorecard2 real differences · 8 level
NAFED versus Nextiva: the parameters behind the verdict, then further details
ParameterNAFEDNextiva
PriceFreeFree
Rating4.2 (5 ratings)5.0 (4 ratings) — better
Positive reviews100.0% of reviews100.0% of reviews
Number of ratings5 — better4
Update frequencyEvery 11 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better16.0
Further details — not scored
Size43 MB194 MB
Age rating12+4+
DeveloperNAFEDNextiva

Customer experience

NAFED

All ratings5 ratings
Positive80.0%
Neutral0.0%
Negative20.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Nextiva

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

NAFED

No in-app purchases

None

Nextiva

No in-app purchases

Questions

Is NAFED free?
NAFED is free to download, with no in-app purchases.
Is Nextiva free?
Nextiva is free to download, with no in-app purchases.
Which has better reviews, NAFED or Nextiva?
Nextiva is rated higher. NAFED averages 4.2 out of 5 from 5 ratings, while Nextiva averages 5.0 from 4 ratings.
Do NAFED or Nextiva have ads?
Neither NAFED nor Nextiva shows ads.
Which is updated more often, NAFED or Nextiva?
NAFED ships an update every 11 months, and Nextiva weekly. Most recently, NAFED was updated on October 1, 2026 and Nextiva on October 31, 2026.

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