Comparison

FixIT Ticket vs VisionLink™

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FixIT Ticket

Features
Read full description

IT HelpDesk FixIt Ticket Connects to your FixIt application running on your IBM i server to generate a a Help Desk Ticket.

About

VisionLink™

Manage your entire fleet of equipment, both Cat and non-Cat assets, with easy access to real-time data. This application helps increase production, control costs, and improve operator performance for a more efficient and safer operation.

Highlights
  • Full fleet visibility for mixed fleets
  • Up-to-date asset tracking (location, hours, fuel)
  • Equipment health monitoring and fault codes
  • Planned Maintenance tracking
  • In-app parts ordering and service requests
  • Inspection report downloads
  • QR scanning compatibility
Features
Read full description

Manage your entire fleet – both Cat® and non Cat assets – with easy access to your equipment's data. VisionLink™ provides you with tools that can help make your operation more productive and efficient. VisionLink allows you to increase production, control costs, improve operator performance and even provide a safer operation for both Cat® and non Cat assets. The new VisionLink app blends features from VisionLink Unified Suite, My.Cat.Com and the Cat App into a single convenient offering. It improves customer experience, user workflows while leveraging a consistent data source. Other features include: - Compatibility with mixed fleets, providing full fleet visibility - Connectivity offerings for users of all sizes and industries - Up-to-date asset tracking, including location, operating hours, fuel levels, and overall utilization - Improve operations with working and idle segmentation of runtime and fuel usage - Monitoring of equipment health, fault codes, fluid analysis and inspections - Planned Maintenance tracking for all assets, including non-subscribed and non-powered equipment - Convenient in-app parts ordering and service requests - Ability to download Inspection reports - In-App QR scanning compatability The new VisionLink also provides a much more intuitive user interface, improved application performance and more efficient integration of Cat SIS, SOS, Cat Inspect and Preventative Maintenance modules. Download the VisionLink app today and take your operation to the next level.

Screenshots

FixIT Ticket3 screens
VisionLink™4 screens

Verdict

The call

The clearest difference is update cadence: VisionLink™ at every 4 weeks against FixIT Ticket's every 2 months. FixIT Ticket's advantage is iOS requirement (12.1 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

FixIT Ticket ships an update every 2 months, VisionLink™ every 4 weeks. The most recent releases landed on October 25, 2026 and November 3, 2026 respectively.

Scorecard2 real differences · 8 level
FixIT Ticket versus VisionLink™: the parameters behind the verdict, then further details
ParameterFixIT TicketVisionLink™
PriceFreeFree
Rating—4.4 (43 ratings) — better
Positive reviews—50.0% of reviews
Number of ratings—43 — better
Update frequencyEvery 2 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.1 — better16.0
Further details — not scored
Size1 MB175 MB
Age rating4+4+
DeveloperPower i4 Solution LLCCaterpillar Inc.

In-app purchases

None

FixIT Ticket

No in-app purchases

None

VisionLink™

No in-app purchases

Questions

Is FixIT Ticket free?
FixIT Ticket is free to download, with no in-app purchases.
Is VisionLink™ free?
VisionLink™ is free to download, with no in-app purchases.
Do FixIT Ticket or VisionLink™ have ads?
Neither FixIT Ticket nor VisionLink™ shows ads.
Which is updated more often, FixIT Ticket or VisionLink™?
FixIT Ticket ships an update every 2 months, and VisionLink™ every 4 weeks. Most recently, FixIT Ticket was updated on October 25, 2026 and VisionLink™ on November 3, 2026.

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