HxGN OnCall Mobile vs Ember Fire
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HxGN OnCall Mobile
This app connects first responders to dispatch and provides tools for creating reports, accessing critical information, and updating event status. It enhances situational awareness and field efficiency for public safety agencies.
- Connect to agency PSAP
- Receive events and alerts
- Update status and event information
- View positional information on map
- Create reports and diagrams
- Access records management system
- Supports online and offline modes
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Octave OnCall Dispatch Mobile Responder (formerly HxGN OnCall Dispatch | Mobile Responder), connects first responders to the agency PSAP via a smartphone or hand-held tablet. Fully integrated with Octave OnCall Dispatch (formerly HxGN OnCall Dispatch), the mobile app helps public safety agencies make smarter decisions and improve safety and efficiency in the field. With the solution, users can: - Run searches and queries - Receive events and alerts from the control room - Self-attach to events - Update status and event information - View positional information on a map - Monitor each responder’s location With Mobile Responder, responders can work outside their unit, stay updated during event changes, and share consistent situational awareness with the control room. Octave OnCall Records Mobile (formerly HxGN OnCall Records | Mobile), improves officer safety, performance and productivity by delivering fast, accurate reports and increasing situational awareness in the field. OnCall Records Mobile allows officers to quickly create reports and access critical information via records management system (RMS) search, driver's license scanning and voice-to-text input. With OnCall Records Mobile, users can conduct field interviews, issue citations, produce accident reports and diagrams, identify important trends and more. The native app works on phone and tablet form factors and supports online and offline modes for Octave OnCall Records (formerly HxGN OnCall Records) and third-party RMS users. This application uses GPS location. Continued use of GPS running in the background can dramatically decrease battery life.
Ember Fire
This app provides HR management tools for fire and rescue departments. It allows chiefs, staff, and board members to oversee operations, assign tasks, and track apparatus status from their devices.
- Task assignment for staff
- Apparatus status tracking
- Department operations overview
- HR program management
- Access to HR expertise
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We protect those who protect us. Whether you're a chief overseeing your department, a staff member performing an apparatus check, or a board member wanting a department overview, Ember FD offers a solution to meet your needs. Our system provides the tools and resources needed to manage the work – all at your fingertips! Ember FD helps you keep your head on a swivel. Stay in front of your HR program by knowing you always have access to an HR expert. • Assign tasks to your staff • View up to date status of all apparatus • Overview of all operations
Screenshots
Verdict
The clearest difference is review sentiment: Ember Fire at 80% against HxGN OnCall Mobile's 0%. HxGN OnCall Mobile's advantage is rating (3.8 vs 3.4) and update cadence (every 3 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HxGN OnCall Mobile holds the better App Store score, 3.8 against 3.4. Both are backed by a comparable volume of ratings — 5 and 11 respectively. Written reviews complicate that: 0% of HxGN OnCall Mobile's written reviews are positive against 80% of Ember Fire's, so the app with the better star average is not the one people write more warmly about.
HxGN OnCall Mobile ships an update every 3 weeks, Ember Fire every 3 months. The most recent releases landed on October 18, 2026 and October 20, 2026 respectively.
| Parameter | HxGN OnCall Mobile | Ember Fire |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (5 ratings) — better | 3.4 (11 ratings) |
| Positive reviews | 0.0% of reviews | 80.0% of reviews — better |
| Number of ratings | 5 | 11 — better |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 184 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Intergraph Corporation | MANAGEMENT SOLUTIONS FOR EMERGENCY SERVICES LLC |
Customer experience
HxGN OnCall Mobile
Ember Fire
In-app purchases
HxGN OnCall Mobile
No in-app purchases
Ember Fire
No in-app purchases
Questions
Is HxGN OnCall Mobile free?
Is Ember Fire free?
Which has better reviews, HxGN OnCall Mobile or Ember Fire?
Do HxGN OnCall Mobile or Ember Fire have ads?
Which is updated more often, HxGN OnCall Mobile or Ember Fire?
Other comparisons
