Comparison

Panda Helpdesk vs Toolbox by Paperclip

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Panda Helpdesk

This application allows users to create support tickets for issues encountered with services. You can discuss problems, receive status updates on tickets, and access a knowledge base of FAQs and guides.

Highlights
  • Create support tickets
  • Discuss issues with support
  • Receive ticket status updates
  • Access knowledge base
  • View product FAQs and guides
Read full description

Panda Helpdesk is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team. Through the mobile app, you can discuss your issue and receive the status update of your created tickets. We also catalog all our products faqs and guides in our very own knowledge base so you can easily refer them anywhere.

About

Toolbox by Paperclip

This app offers a comprehensive suite of tools for multimedia and file management. It allows for format conversion, editing, and batch processing of photos, GIFs, videos, audio, PDFs, and archives. Features include network data retrieval, automatic snapshot collection, and local privacy protection.

Highlights
  • Multimedia & file conversion
  • Batch processing
  • Local privacy protection
  • Explore inspiration feature
  • Photo editing & compression
  • Video to GIF conversion
  • PDF creation from images
Features
Read full description

Designer's Wonderful Toolbox. Handy toolbox for your multimedia and files converting and editing. WYSIWYG [Explore Inspiration] function. Unparalleled user experience and powerful performance. *** Won the AppStore Editor's Choice *** We support getting pictures, audio and video data from the network. Automatically collects and saves snapshots for you. For your subsequent review and recall. There are also many functions such as snapshots long pictures of web pages. We support the conversion and editing of multiple file formats such as Photos, GIFs, Videos, Audios, PDFs, and Archives. 【Batch】 Privacy protection: All processing of our tools happens locally. Maximum protection of your privacy. ● Explore inspiration Just like you collect graphic notes online. When you explore inspiration online, Toolbox will automatically collect multimedia data such as pictures, audio and video for you, and save them as snapshots. For your subsequent review and recall. WYSIWYG. In any content of other APPs, click on the system share button, and select "Collect in Toolbox" to directly enter the Toobox to explore inspiration. You can also select "Copy Link" anywhere to go back to the Toobox, automatically recognize the link and explore inspiration (need to turn on auto-read pasteboard in settings) You can also directly capture long images of web pages in the browser. Save complete memories. Come and use your first inspiration note. ● Photo • Format conversion - Supports conversion of images in any format to common formats such as JPG, PNG, BMP, WEBP, 【Batch】 (Detailed supported formats: HEIC, LivePhoto, JPG, PNG, BMP, GIF, WEBP, TIF, EPS, APNG...) • Compression/Scale - Compress photo, support the reduction and enlargement of the picture resolution, 【Batch】 • Compress to the specified size - One-click compression to the specified size, 【Batch】 • Convert LivePhoto to MP4, 【Batch】 ● GIF 【Support Estimation Using AI】 • Video to GIF - Small, fast and better GIF conversion engine • GIF to MP4 - 【Batch】 • Convert LivePhoto to GIF ● Video • Convert to MP4 - Convert ALL video formats to MP4, 【Batch】 (Detailed supported formats: WEBM, AVI, WMV, MPEG, MP4, M4V, MOV, FLV, F4V, RMVB, 3GP, TS, M4S...) • Compression - Does not change the video quality, only modifies the video resolution, 【Batch】 • Compress to a specified size - Compress to a specified size-compress the video to a specified size, preserve the video quality to the utmost extent, modify the video resolution at the same time, and whether to retain the audio • Photo extraction • Audio extraction ● Audio • Format conversion - Support All audio formats, 【Batch】 (Detailed supported formats: AAC, OGG, M4A, WAV, FLAC, MP3, AIFF, MID, WMA, CAF, AMR, AC3, TS, OPUS...) • Trim • Concat ● PDF • Convert to PDF - Convert images to PDF, 【Batch】 ● Unzip/Compression • Unzip - Support zip and 7z. Support compressed files with password protection • Compression - Compress and package multiple media or files, and support password setting. Support zip and 7z. All tools support selecting source materials from [Photo] or [File]. We know that thinking from the perspective of users can better serve users. We want to make the most of every commonly used function. Smaller, faster, better, great performance, lower power consumption. We understand the importance of privacy and take personal privacy very seriously. All our processing runs locally and does not upload to the background. Thank you to everyone who supports us. If you like [Toolbox], please leave a good comment to support us. If you have new needs, ideas or any questions, you can talk with us at any time. Email: support@paperclipglobal.com Learn more about our terms of use: Terms of Service: https://www.paperclipglobal.com/allaroundtools/termsofservice.html Privacy Policy: https://www.paperclipglobal.com/allaroundtools/privacypolicy.html Contact us: contact@paperclipglobal.com

Screenshots

Panda Helpdesk4 screens
Toolbox by Paperclip4 screens

Verdict

The call

The clearest difference is rating: Toolbox by Paperclip at 4.7 against Panda Helpdesk's 2.4. Toolbox by Paperclip also leads on review sentiment (66% vs 33%) and ratings volume (1.1K vs 7). Panda Helpdesk's advantage is in-app purchases (none vs 1) and ads (none vs shown). On price and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Toolbox by Paperclip sells 1 one-off in-app purchase. Panda Helpdesk asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Toolbox by Paperclip holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: Toolbox by Paperclip has 1.1K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 33% of Panda Helpdesk's written reviews are positive against 66% of Toolbox by Paperclip's.

UpkeepUpdate frequency

Panda Helpdesk ships an update every 2 weeks, Toolbox by Paperclip every 8 days. The most recent releases landed on October 6, 2026 and October 30, 2026 respectively.

Scorecard8 real differences · 2 level
Panda Helpdesk versus Toolbox by Paperclip: the parameters behind the verdict, then further details
ParameterPanda HelpdeskToolbox by Paperclip
PriceFreeFree
Rating2.4 (7 ratings)4.7 (1.1K ratings) — better
Positive reviews33.3% of reviews66.0% of reviews — better
Number of ratings71.1K — better
Update frequencyEvery 2 weeksEvery 8 days — better
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS9.0 — better14.0
Further details — not scored
Size76 MB80 MB
Age rating4+17+
DeveloperPANDA SOFTWARE HOUSEWuHan Paperclip Technology Co., Ltd.

Customer experience

Panda Helpdesk

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Toolbox by Paperclip

All ratings1,031 ratings
Positive94.0%
Neutral1.9%
Negative4.1%
Written reviews100 reviews
Positive66.0%
Neutral10.0%
Negative24.0%

Bugs and requests

Panda Helpdesk

Not enough reviews yet to summarise bugs or requests.

Toolbox by Paperclip

Reported bugs

4 issues
  • Audio/video conversion failures
  • Crashes when changing settings
  • Inability to download videos
  • Compatibility issues with older devices

Requested features

4 requests
  • Add iPad support
  • Improve video/audio conversion
  • Add more tools and features
  • Fix crashing and stability issues

In-app purchases

None

Panda Helpdesk

No in-app purchases

1 purchases

Toolbox by Paperclip

One-time1
  • GIF Pro$3.99

Questions

Is Panda Helpdesk free?
Panda Helpdesk is free to download, with no in-app purchases.
Is Toolbox by Paperclip free?
Toolbox by Paperclip is free to download, with in-app purchases available.
Which has better reviews, Panda Helpdesk or Toolbox by Paperclip?
Toolbox by Paperclip is rated higher. Panda Helpdesk averages 2.4 out of 5 from 7 ratings, while Toolbox by Paperclip averages 4.7 from 1.1K ratings.
Do Panda Helpdesk or Toolbox by Paperclip have ads?
Toolbox by Paperclip shows ads; Panda Helpdesk does not.
Which is updated more often, Panda Helpdesk or Toolbox by Paperclip?
Panda Helpdesk ships an update every 2 weeks, and Toolbox by Paperclip every 8 days. Most recently, Panda Helpdesk was updated on October 6, 2026 and Toolbox by Paperclip on October 30, 2026.

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