Panda Helpdesk vs ShanWan Controller
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Panda Helpdesk
This application allows users to create support tickets for issues encountered with services. You can discuss problems, receive status updates on tickets, and access a knowledge base of FAQs and guides.
- Create support tickets
- Discuss issues with support
- Receive ticket status updates
- Access knowledge base
- View product FAQs and guides
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Panda Helpdesk is our very own solution to help our clients regarding the issues faced while using our services. You can issue their problem by creating a ticket to our support team. Through the mobile app, you can discuss your issue and receive the status update of your created tickets. We also catalog all our products faqs and guides in our very own knowledge base so you can easily refer them anywhere.
ShanWan Controller
This app aggregates controller-compatible games from various cloud and streaming platforms, including MFi and Apple Arcade titles. It also introduces custom controller protocols for expanded functionality and new ways to play.
- Game controller aggregation
- Cloud and streaming platform integration
- MFi and Apple Arcade game support
- Custom controller protocol
- Expanded controller functionality
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ShanWan Controller is a collection of games developed by ShanWan team, which can be controlled by game controller. Among them, we collect game controller games in various cloud platforms and streaming game platforms, such as Xbox Game Pass Ultimate, PS Remote Play, Steam Link, Geforce Now, etc; It also collected relevant MFi and Apple Arcade game controller games in the App Store. It is convenient for players to choose to download games. ShanWan Controller also contains ShanWan custom game controller protocol, which can realize more function expansion. Enrich the functions of game controller and provide more game controller playing methods.
Screenshots
Verdict
The clearest difference is rating: ShanWan Controller at 2.8 against Panda Helpdesk's 2.4. ShanWan Controller also leads on ratings volume (35 vs 7). Panda Helpdesk's advantage is update cadence (every 2 weeks vs every 2 months) and iOS requirement (9.0 vs 11.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShanWan Controller holds the better App Store score, 2.8 against 2.4. That said, the two scores are not equally well evidenced: ShanWan Controller has 35 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 33% of Panda Helpdesk's written reviews are positive against 41% of ShanWan Controller's.
Panda Helpdesk ships an update every 2 weeks, ShanWan Controller every 2 months. Both last shipped on October 6, 2026.
| Parameter | Panda Helpdesk | ShanWan Controller |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (7 ratings) | 2.8 (35 ratings) — better |
| Positive reviews | 33.3% of reviews | 41.2% of reviews — better |
| Number of ratings | 7 | 35 — better |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 11.0 |
| Further details — not scored | ||
| Size | 76 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | PANDA SOFTWARE HOUSE | Shenzhen Qixiong Technology Co., Ltd. |
Customer experience
Panda Helpdesk
ShanWan Controller
In-app purchases
Panda Helpdesk
No in-app purchases
ShanWan Controller
No in-app purchases
Questions
Is Panda Helpdesk free?
Is ShanWan Controller free?
Which has better reviews, Panda Helpdesk or ShanWan Controller?
Do Panda Helpdesk or ShanWan Controller have ads?
Which is updated more often, Panda Helpdesk or ShanWan Controller?
Other comparisons
