Comparison

DingTalk vs ShareCRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DingTalk

This AI-powered platform enhances team collaboration by integrating communication, creation, and execution for smarter work. It offers AI assistants for meetings, data management, visitor handling, and smart meeting devices to boost productivity.

Highlights
  • AI Meeting Assistant
  • AI Table for no-code databases
  • AI Reception for visitor management
  • AI Smart Meeting Devices
  • Real-time transcription and summarization
  • Automated minutes and action lists
Features
Read full description

"DingTalk — The AI Workplace Platform for Teams DingTalk is an AI-powered collaboration platform trusted by over 700 million users and 26 million organizations worldwide. In the age of AI, DingTalk connects your team’s communication, creation, and execution to enable smarter, more efficient work. AI Meeting Assistant AI transcribes and summarizes meetings in real time, automatically generating minutes and action lists. It supports speaker identification, key point highlighting, and full-text search. With over 30 meeting templates—covering regular meetings, OKR reviews, and client discussions—it helps your meetings run more efficiently. AI Table Build business databases with no coding using AI Tables. Equipped with 50+ business templates, AI assists with OCR recognition, auto-summarization, categorization, and chart generation. Real-time dashboards empower data-driven decision-making. AI Reception Automated visitor management powered by AI. From check-in and navigation to external device integration, it delivers seamless and intelligent office operations. AI Smart Meeting Devices Integrated software and hardware devices with low-latency wireless display and AI reception connectivity. AI noise cancellation, auto framing, and voice enhancement ensure crystal-clear remote meetings. Empowering Teams with AI DingTalk transforms AI into your team’s productivity engine. From communication to data insights, DingTalk unifies every work scenario into one truly intelligent platform." Terms of Use:https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

ShareCRM

This intelligent CRM transforms business operations with AI-powered insights and strategic thinking. It connects marketing, sales, and service for mid-to-large enterprises, driving efficiency and growth across various industries.

Highlights
  • Agentic CRM capabilities
  • AI PaaS Platform for custom agents
  • Intelligent Marketing Cloud
  • Comprehensive Sales Cloud
  • Proactive Service Cloud
  • Industry-specific solutions
Features
Read full description

Slogan ShareCRM — An intelligent CRM that understands your business, thinks strategically, and gets work done. ShareCRM is pioneering a new era of Agentic CRM, transforming CRM from a mere "recording and management tool" into an intelligent CRM that understands your business, thinks strategically, and gets work done. Adhering to an industry-focused strategy, ShareCRM goes deep into key sectors including manufacturing, FMCG, Agriculture & Livestock, high-tech, and enterprise services, continuously accumulating industry best practices, business models, and growth methodologies. Powered by its Agentic CRM capabilities — "Understands Business (Four-Layer Know-How) × Governance-Ready × Proactive Execution × Continuous Evolution" — ShareCRM empowers mid-to-large-sized enterprises to connect the full chain of marketing, sales, and service, enabling continuous improvement in customer operations, business collaboration, and organizational capabilities. Product Highlights AI PaaS Platform (ShareAI) Built on ShareCRM's AI PaaS platform with a multi-modal, multi-model AI engine, enterprises can rapidly build scenario-specific CRM AI Agents. These agents deeply integrate with enterprise CRM business data, private industry knowledge bases, and external market intelligence, creating a matrix of intelligent agents spanning marketing, sales, and service — covering data insights, reasoning & decision-making, and action recommendations. This forms an AI-native intelligent operational command system that drives efficiency and sustainable growth for enterprises. ShareCRM Marketing Cloud An intelligent marketing cloud solution covering the entire process — from lead acquisition, data integration, customer insights, lead nurturing, to marketing-sales collaboration (empowering sales) — helping B2B enterprises achieve efficient growth. Through AI-driven omnichannel lead generation, customer profiling, marketing automation, and marketing-sales collaboration, it empowers enterprises to achieve global marketing expansion and growth. ShareCRM Sales Cloud Through refined lead management, comprehensive 360° customer profiles, standardized opportunity-to-sales processes and forecasting, and flexible product, pricing, promotional rebate, and order management, it achieves full LTC (Lead-to-Cash) closed-loop process. It captures every deal opportunity, drives revenue growth, and enhances customer satisfaction. ShareCRM Service Cloud Focused on the intelligent upgrade of after-sales services, it deeply integrates large AI models with business processes, data, and knowledge bases to build a full-scenario Service Agent matrix spanning frontline operations to service management. It evolves services from passive response to proactive operation, delivering an intelligent service system that understands needs earlier, responds faster, and executes more accurately. Contact Information Official Website: www.forsharecrm.com TEL:+86-18842852713(Whatsapp) Email:Jiahong.wei@sharecrm.com ShareCRM — The Agentic CRM that Understands, Thinks, and Acts

Screenshots

DingTalk4 screens
ShareCRM4 screens

Verdict

The call

The clearest difference is rating: ShareCRM at 5.0 against DingTalk's 2.4. ShareCRM also leads on in-app purchases (none vs 4). DingTalk's advantage is ratings volume (368 vs 1) and device support (4 vs 2). On price, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. DingTalk sells 4 in-app purchases, starting at $14.90 per month. ShareCRM asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

ShareCRM holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: DingTalk has 368 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

DingTalk ships an update weekly, ShareCRM every 8 days. The most recent releases landed on October 19, 2026 and October 12, 2026 respectively.

Scorecard6 real differences · 4 level
DingTalk versus ShareCRM: the parameters behind the verdict, then further details
ParameterDingTalkShareCRM
PriceFreeFree
Rating2.4 (368 ratings)5.0 (1 ratings) — better
Positive reviews33.6% of reviews—
Number of ratings368 — better1
Update frequencyWeekly — betterEvery 8 days
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad
Requires iOS13.0 — better17.0
Further details — not scored
Size647 MB211 MB
Age rating4+17+
DeveloperDingTalk Singapore Private LimitedFORSHARE PTE. LTD.

Customer experience

DingTalk

All ratings368 ratings
Positive32.6%
Neutral5.7%
Negative61.7%
Written reviews143 reviews
Positive33.6%
Neutral2.1%
Negative64.3%

ShareCRM

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

DingTalk

Reported bugs

5 issues
  • Login issues
  • Verification code problems
  • Inability to join groups
  • Disappearing scroll bars
  • Incompatibility with non-Chinese phone numbers

Requested features

5 requests
  • Dark mode option
  • More sign-in options
  • Better integration with other apps
  • Improved video conferencing features
  • Ability to edit team files

ShareCRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

4 purchases

DingTalk

Subscriptions4
  • AI Minutes Pro Monthly$14.901 Month
  • AI Minutes Unlimited Monthly$26.901 Month
  • AI Minutes Pro Annual$99.001 Year
Show 1 more
  • AI Minutes Unlimited Annual$239.001 Year
None

ShareCRM

No in-app purchases

Questions

Is DingTalk free?
DingTalk is free to download, with in-app purchases available.
Is ShareCRM free?
ShareCRM is free to download, with no in-app purchases.
Which has better reviews, DingTalk or ShareCRM?
ShareCRM is rated higher. DingTalk averages 2.4 out of 5 from 368 ratings, while ShareCRM averages 5.0 from 1 ratings.
Do DingTalk or ShareCRM have ads?
Neither DingTalk nor ShareCRM shows ads.
Which is updated more often, DingTalk or ShareCRM?
DingTalk ships an update weekly, and ShareCRM every 8 days. Most recently, DingTalk was updated on October 19, 2026 and ShareCRM on October 12, 2026.

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