Comparison

Saudi Energy vs mysalam

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Saudi Energy

Manage your electricity accounts and services with ease. Track consumption, view and pay bills, and submit service requests. Offers a clear and fast communication channel for support.

Highlights
  • Account management
  • Consumption tracking
  • Bills and payments
  • Support and live chat
  • Electricity service requests
Features
Read full description

The Saudi Energy app is your starting point for the new version of the electricity app, introduced with an identity that reflects our vision for the future of energy and our commitment to serving you with greater clarity and care. With the app, you can manage every detail of your accounts and electricity services easily and with fewer steps, giving you a more comfortable, flexible, and seamless digital experience. Key features in the app: Account Management All your accounts in one place, with the option to add or remove accounts easily. Consumption Tracking Daily, weekly, and monthly insights to help you understand your energy usage patterns, along with smart alerts that support better decision-making. Bills and Payments View your bills and pay through multiple payment channels, with instant updates on your payment status. Support and Live Chat A clear and fast communication channel to follow up on your requests and inquiries. Electricity Service Requests Submit permanent or temporary service requests and track them until completion. The new Saudi Energy app is designed to bring you closer, make every step easier, and offer a more reliable experience in every service it provides.

About

mysalam

Manage your mobile account with ease. Check your balance, monitor data usage, and recharge your account quickly from your phone. Get started in minutes and enjoy a seamless telecom experience.

Highlights
  • Access mobile account
  • Check balance and consumption
  • Monitor data usage
  • Recharge balance from phone wallet
  • Purchase SIM card
Features
Read full description

Download MySalam Application and take advantage of a seamless mobile experience at the click of your fingertips. With MySalam app, you get to access your mobile account, check your balance and consumption A hassle-free journey with a few easy steps, and in less than two minutes, you are officially part of the Salam world. Download MySalam application to purchase your sim card now! With MySalam App, you can now check how much of your data you have used and how much you have left with. This will help you plan your consumption better. To reduce hassle, you can now log in and recharge your balance from your phone wallet with any amount you wish. It is quick and easy.

Screenshots

Saudi Energy4 screens
mysalam4 screens

Verdict

The call

The clearest difference is review sentiment: Saudi Energy at 51% against mysalam's 15%. Saudi Energy also leads on ads (none vs shown) and rating (4.7 vs 4.3). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Saudi Energy holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: Saudi Energy has 13K ratings behind it against 1.1K, so its average is the more settled of the two. Written reviews point the same way: 51% of Saudi Energy's written reviews are positive against 15% of mysalam's.

UpkeepUpdate frequency

Saudi Energy ships an update every 3 weeks, mysalam monthly. Both last shipped on November 7, 2026.

Scorecard5 real differences · 5 level
Saudi Energy versus mysalam: the parameters behind the verdict, then further details
ParameterSaudi Energymysalam
PriceFreeFree
Rating4.7 (13K ratings) — better4.3 (1.1K ratings)
Positive reviews51.3% of reviews — better15.4% of reviews
Number of ratings13K — better1.1K
Update frequencyEvery 3 weeks — betterMonthly
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.0 — better
Further details — not scored
Size106 MB179 MB
Age rating4+4+
DeveloperSAUDI ENERGYIntegrated Telecom Company

Customer experience

Saudi Energy

All ratings13,173 ratings
Positive92.8%
Neutral2.3%
Negative4.8%
Written reviews300 reviews
Positive51.3%
Neutral3.0%
Negative45.7%

mysalam

All ratings1,113 ratings
Positive81.9%
Neutral2.9%
Negative15.2%
Written reviews65 reviews
Positive15.4%
Neutral3.1%
Negative81.5%

User reviews

Saudi Energy

From 13K App Store ratings

What we love

  • ⭐ Excellent service
  • 🙏 Grateful for the provided service
  • 📱 Easy to use
  • 🚀 Fast and efficient
  • 👍 Great features

Room to improve

  • 🐛 Buggy and unstable
  • 🤔 Confusing interface
  • 🔒 Privacy concerns
  • 🚫 Unable to add/manage accounts
  • 💸 Expensive bills

mysalam

From 1.1K App Store ratings

What we love

  • 👍 Amazing app and service
  • 👍 Great offers and promotions

Room to improve

  • 🐛 Glitching
  • 🐛 App crashes and lags
  • 🔌 Poor coverage and connectivity
  • ⚠️ Unreliable service and frequent disconnections
  • 💰 Overpriced and poor value for money

Bugs and requests

Saudi Energy

Reported bugs

4 issues
  • Login issues and frequent crashes
  • Unable to view or print bills
  • Problems with Apple Pay integration
  • Inconsistent behavior after updates

Requested features

5 requests
  • Restore previous bill history view
  • Add ability to partially pay bills
  • Improve Arabic language support
  • Provide more customization options
  • Enhance notifications and alerts

mysalam

Reported bugs

2 issues
  • Login issues and account management problems
  • Inconsistent app behavior and unexpected errors

Requested features

3 requests
  • Improve app stability and performance
  • Enhance network coverage and reliability
  • Provide better customer support and communication

In-app purchases

None

Saudi Energy

No in-app purchases

None

mysalam

No in-app purchases

Questions

Is Saudi Energy free?
Saudi Energy is free to download, with no in-app purchases.
Is mysalam free?
mysalam is free to download, with no in-app purchases.
Which has better reviews, Saudi Energy or mysalam?
Saudi Energy is rated higher. Saudi Energy averages 4.7 out of 5 from 13K ratings, while mysalam averages 4.3 from 1.1K ratings.
Do Saudi Energy or mysalam have ads?
mysalam shows ads; Saudi Energy does not.
Which is updated more often, Saudi Energy or mysalam?
Saudi Energy ships an update every 3 weeks, and mysalam monthly. Most recently, Saudi Energy was updated on November 7, 2026 and mysalam on November 7, 2026.

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