Saudi Energy vs Feedback.sa

The Saudi Energy app is your starting point for the new version of the electricity app, introduced with an identity that reflects our vision for the future of energy and our commitment to serving you with greater clarity and care. With the app, you can manage every detail of your accounts and electricity services easily and with fewer steps, giving you a more comfortable, flexible, and seamless digital experience. Key features in the app: Account Management All your accounts in one place, with the option to add or remove accounts easily. Consumption Tracking Daily, weekly, and monthly insights to help you understand your energy usage patterns, along with smart alerts that support better decision-making. Bills and Payments View your bills and pay through multiple payment channels, with instant updates on your payment status. Support and Live Chat A clear and fast communication channel to follow up on your requests and inquiries. Electricity Service Requests Submit permanent or temporary service requests and track them until completion. The new Saudi Energy app is designed to bring you closer, make every step easier, and offer a more reliable experience in every service it provides.

The Feedback application provides a platform for customers to express their opinions about a service or product (site cleanliness/prices/employee interaction/etc) in a simple way and standardized questions placed through the service provider’s platform either (questions and answers/rating). The platform provides the possibility of collecting the feedback by offering rewards or without rewards The added advantage of the platform is that the reward is sent to the customer immediately after submitting his feedback. It may be reward points or a discount code, and this encourages customers to provide their opinion greatly instead of waiting for an opinion or idea or sharing a negative point that has been absent from the service provider for a long time.