OurSupport vs Cegid Valuekeep Technician

OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!

Valuekeep Technician CMMS, the best way to manage your maintenance on the go. Intended for maintenance technicians. Valuekeep Technician CMMS app provides you all the tools you need to manage maintenance operations and tasks, wherever you are, even without the Internet. Valuekeep Technician CMMS has an intuitive and easy to use interface, fully integrated with the Valuekeep platform in real-time. Enjoy innovative features, developed to increase the productivity of technical teams. Features: • Access to detailed information about all assigned jobs and maintenance tasks • View the assigned work orders in the calendar • Record costs, times, and material consumption • Consult user manuals, photographs, and other documents attached to work orders • Create, complete, and close work orders • Navigate to work orders through a Map View • Scan barcodes, QRCode tags to quickly add new work orders or filter the list of assigned work. Available in English, Spanish, and Portuguese.