OurSupport vs gelagleAI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OurSupport
Connect with skilled IT professionals for onsite or remote technical support. Log tickets, use AI chat for instant help, and collaborate in real-time via messaging or voice calls. Offers transparent pricing and subscription plans for unlimited support.
- Ticket logging and management
- Self-help AI chat
- Real-time collaboration
- Voice calling
- Transparent pricing
- Onsite and remote support options
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OurSupport is your go-to IT support platform, connecting customers with skilled engineers for fast, efficient resolutions to technical issues - at home, work, or remotely. For customers: • Ticket logging & management: create and track support tickets with detailed issue descriptions. • Self-help AI chat: resolve common IT issues instantly in the app, no waiting required. • Real-time collaboration: in-app messaging and file sharing to send screens, logs, or documents. • Voice calling: jump into a direct call from any active ticket for urgent problems where text isn't enough. • Transparent workflow: control costs with clear pricing and live progress updates. • Onsite or remote: get help wherever you are, with local technicians ready to assist. • Subscriptions: unlimited IT support across up to 5 devices on one plan - ideal for households and teams. For IT professionals: • Earn on your terms: accept jobs, set your availability, and get paid for onsite and remote work. • Brokers: invite engineers, set their rates, and earn commission on every job. Designed for time-sensitive IT needs, OurSupport enables quicker resolutions through real-time interaction. Download now for reliable tech help at your fingertips!
gelagleAI
This AI-powered chatbot offers multilingual support, including Amharic, Afaan Oromo, and English. Engage in conversations and utilize its advanced language capabilities.
- Multilingual AI Chatbot
- Supports Amharic
- Supports Afaan Oromo
- Supports English
- AI-powered conversations
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A multilingual AI-powered chat-bot app that supports Amharic, Afaan Oromo, and English.
Screenshots
Verdict
The clearest difference is update cadence: gelagleAI at every 6 days against OurSupport's every 2 months. On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for OurSupport against 5.0 for gelagleAI. Both are backed by a comparable volume of ratings — 1 and 1 respectively.
OurSupport ships an update every 2 months, gelagleAI every 6 days. The most recent releases landed on October 21, 2026 and October 12, 2026 respectively.
| Parameter | OurSupport | gelagleAI |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) | 5.0 (1 ratings) |
| Number of ratings | 1 | 1 |
| Update frequency | Every 2 months | Every 6 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.2 | 13.0 — better |
| Further details — not scored | ||
| Size | 72 MB | 10 MB |
| Age rating | 4+ | 4+ |
| Developer | Tsolnetworks Connect Europe, SA | Solomon Ayalew |
Customer experience
OurSupport
gelagleAI
In-app purchases
OurSupport
No in-app purchases
gelagleAI
No in-app purchases
