Etisalat CloudTalk UCS vs wappo.io

CloudTalk UCS application extends the Etisalat CloudTalk UCS service to mobile devices, so users can continue enjoying the service on the go. Mobile personnel can access Etisalat CloudTalk UCS from anywhere, anytime, on any device. Etisalat CloudTalk UCS is an Enterprise Telephony Platform that requires a subscription to activate the mobile app. Etisalat CloudTalk UCS features include: • One Etisalat fixed-line business number as your Caller ID to make and receive all calls • Rich PBX-like functionality • Calls over WiFi or Mobile data with HD Voice and Video • 4-digit extensions dialing across the company • Ad-hoc conference calls for 6 participants • Concurrent ring among your desk phone and mobile device • Call grabber to move live calls from one device/client to anther • Voicemail with convenient notification of messages • Secure Instant Messaging with your corporate contacts • Presence status of your coworkers Business Edge users should not use the CloudTalk UCS application. If you have a question about the right version for you, call the Etisalat SMB support hotline via 800 9111.

wappo.io is the mobile workspace for Wappo CRM owners and team members. Stay connected to your customer pipeline and conversations wherever work happens. Key features: • Secure workspace sign-in with encrypted device token storage • Unified WhatsApp, Instagram and Messenger conversation timelines • View assigned leads, priorities, stages, requirements and activity history • Reply to customer conversations and add private team notes • Track tasks and follow-ups • Review owner dashboards, team workload and workspace analytics • Access contacts, channels, automations, templates, campaigns and audit activity An active Wappo workspace account is required. Features and data visibility depend on the user's assigned workspace role and permissions.