Comparison

Vital Sync vs ComCierge CareTeam

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Vital Sync

Access real-time patient physiological data from connected medical devices on your mobile device. Receive alerts and monitor multiple patients remotely within your hospital's network to enhance clinical workflow and patient care.

Highlights
  • Remote patient monitoring
  • Real-time physiological data
  • Device alerts
  • Multi-patient view
  • Mobile-optimized interface
  • Clinical workflow enhancement
Read full description

The Vital Sync™ mobile application takes the next step to give clinicians the right information, in the right place, at the right time to support clinicians in busy clinical environments. The Vital Sync™ mobile application delivers physiological information from your Medtronic patient monitors and ventilators and delivers it to your device. With a view designed specifically for mobile devices, the Vital Sync™ mobile application increases accessibility to data from your connected devices, so you can: • Gain immediate access to timely data and take appropriate action • View patient physiological information remotely • Receive alerts anywhere within the hospital’s network The Vital Sync™ mobile application allows you to access continuous monitoring data for multiple patients from a smart phone, anywhere within the hospital’s network. Building on the value of the Vital Sync™ virtual patient monitoring platform, the Vital Sync™ mobile application gives you more flexibility in your clinical workflow and helps you manage your respiratory patients’ care needs. The Vital Sync™ mobile application delivers: • Near real-time data and high-fidelity waveforms for patient monitoring devices • Patient and device alerts • A display that is unique for each clinician, showing only their assigned patients This application should not be used to make medical decisions without consulting a physician. The Vital Sync™ mobile application should not be used as the sole basis for diagnosis or therapy and is intended only as an adjunct in patient assessment.

About

ComCierge CareTeam

This app streamlines patient requests in healthcare settings by intelligently routing them to the appropriate staff members, reducing alarm fatigue. It offers customizable response options and integrates with patient room controls for a more efficient care experience.

Highlights
  • Reduces nurse call alarm fatigue
  • Intelligently routes patient requests
  • Customizable response options
  • Integrates patient room controls
  • HL7 hospital-grade communication
  • Works with or independently of existing systems
Read full description

Comcierge by HatchMed eliminates nurse call alarm fatigue. Rather than having one red button for all of the patient’s needs, desires, and wants, Comcierge intelligently routes individual requests to specific members of the care staff, while keeping the nurses free to carry out their vital duties. A request for more pillows can go directly to a nursing assistant, while a call for more water will go straight to a member of foodservice, and the patient’s nurse is notified at the very end to let them know that every request has been completed. Comcierge is fully customizable to the hospital’s requirements - staff may either select their own response options, or allow Comcierge to suggest its own predetermined choices based on the patient’s state at admission. It is easy to integrate light, TV, blind and other patient controls directly into the application and options such as “Nurse Info” and “Test Results” are built directly into the interface. Built to work either in conjunction with existing nurse call systems or independently, Comcierge uses HL7 hospital grade communication standards to ensure that patient data never gets into the wrong hands. Contact HatchMed for more information, or to set up a private demo for your hospital.

Screenshots

Vital Sync4 screens
ComCierge CareTeam4 screens

Verdict

The call

The clearest difference is update cadence: ComCierge CareTeam at monthly against Vital Sync's every 9 months. Vital Sync's advantage is ratings volume (6 vs 2). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for Vital Sync against 5.0 for ComCierge CareTeam. Both are backed by a comparable volume of ratings — 6 and 2 respectively.

UpkeepUpdate frequency

Vital Sync ships an update every 9 months, ComCierge CareTeam monthly. The most recent releases landed on September 16, 2026 and June 1, 2026 respectively.

Scorecard2 real differences · 7 level
Vital Sync versus ComCierge CareTeam: the parameters behind the verdict, then further details
ParameterVital SyncComCierge CareTeam
PriceFreeFree
Rating5.0 (6 ratings)5.0 (2 ratings)
Number of ratings6 — better2
Update frequencyEvery 9 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.614.1 — better
Further details — not scored
Size40 MB70 MB
Age rating4+4+
DeveloperMedtronic, Inc.HATCHMED CORPORATION

Customer experience

Vital Sync

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

ComCierge CareTeam

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Vital Sync

No in-app purchases

None

ComCierge CareTeam

No in-app purchases

Questions

Is Vital Sync free?
Vital Sync is free to download, with no in-app purchases.
Is ComCierge CareTeam free?
ComCierge CareTeam is free to download, with no in-app purchases.
Which has better reviews, Vital Sync or ComCierge CareTeam?
Vital Sync and ComCierge CareTeam are both rated 5.0 out of 5 on the App Store, from 6 and 2 ratings respectively.
Do Vital Sync or ComCierge CareTeam have ads?
Neither Vital Sync nor ComCierge CareTeam shows ads.
Which is updated more often, Vital Sync or ComCierge CareTeam?
Vital Sync ships an update every 9 months, and ComCierge CareTeam monthly. Most recently, Vital Sync was updated on September 16, 2026 and ComCierge CareTeam on June 1, 2026.

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