Comparison

Universe Softphone vs ProRoom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Universe Softphone

This business communication app connects to your cloud-based phone solution, allowing you to manage calls, chats, and voicemails from your mobile device. Stay connected with colleagues and access company directories wherever you are.

Highlights
  • Softphone functionality
  • Instant messaging
  • Call transfer (attended/unattended)
  • 3-way calling
  • Visual voicemails
  • Company and private phonebooks
  • Call history
Features
Read full description

Universe Softphone is part of your Universe cloud solution. This means that the phone in your pocket communicates with your phone solution in the cloud. Stay connected and updated with Universe Softphone, no matter where you are. Features • Softphone • Chat • Transfer calls attended. • Transfer calls unattended. • 3-way call. • Put on hold. • Mute. • DTMF. • Speaker. • Call history. • Forward all your devices on Universe platform. • Forward your One number. • Forward company main number. • Set CLI. • Add or remove devices for One number. • Login and logout of queues. • Presence on colleagues. • Company phonebook. • Private phonebook. • Visual voicemails. • Send e-mails to users.

About

ProRoom

Features
Read full description

Control access, view and get statistics from your automated showroom. With the ProRoom system installed in your showroom, this app allows you full control of your showroom. Open doors and give customers access. Your personal login will give you access to your permanent QR code and enable you to view live camera feeds from the showroom. Statistics show how many have signed up and how many have actually visited your showroom on a weekly, monthly or quarterly basis. More features will be added in the coming versions and we hope our customers will enjoy the experience.

Screenshots

Universe Softphone4 screens
ProRoom4 screens

Verdict

The call

The clearest difference is update cadence: ProRoom at every 3 months against Universe Softphone's every 6 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Ā· Rating Ā· Positive reviews Ā· Number of ratings Ā· Update frequency Ā· Ads Ā· In-app purchases Ā· Monetization Ā· Best chart rank Ā· Devices Ā· Requires iOS

CostPrice Ā· In-app purchases Ā· Ads Ā· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Universe Softphone ships an update every 6 months, ProRoom every 3 months. The most recent releases landed on November 3, 2026 and October 27, 2026 respectively.

Scorecard1 real difference Ā· 7 level
Universe Softphone versus ProRoom: the parameters behind the verdict, then further details
ParameterUniverse SoftphoneProRoom
PriceFreeFree
Positive reviews66.7% of reviews—
Update frequencyEvery 6 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone
Requires iOS16.0 — better16.4
Further details — not scored
Size115 MB69 MB
Age rating4+4+
DeveloperThisIsUniverse ApSProRoom ApS

In-app purchases

None

Universe Softphone

No in-app purchases

None

ProRoom

No in-app purchases

Questions

Is Universe Softphone free?
Universe Softphone is free to download, with no in-app purchases.
Is ProRoom free?
ProRoom is free to download, with no in-app purchases.
Do Universe Softphone or ProRoom have ads?
Neither Universe Softphone nor ProRoom shows ads.
Which is updated more often, Universe Softphone or ProRoom?
Universe Softphone ships an update every 6 months, and ProRoom every 3 months. Most recently, Universe Softphone was updated on November 3, 2026 and ProRoom on October 27, 2026.

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