Primacy Mobile vs Resolve Concierge

Primacy Mobile The Primacy Mobile app provides complete control over a JL Audio Primacy centerpiece’s functions and is used for the initial setup of the centerpiece component and its tabletop remote controller. 1. The app uses Bluetooth LE to onboard the centerpiece and remote by securely sending Wi-Fi credentials to connect to your network. 2. Once setup is complete, the Primacy Mobile app allows your mobile device to serve as a Wi-Fi-connected system controller, allowing user access to the following functions: • Volume/Mute • Source Selection and Settings • Play/Pause and Track Up/Down on Streaming Sources • Listening Profile Selection and Management • Tone Controls • Subwoofer Level • Voicing Selection • Left/Right Balance • E.L.F. Trim • Accent Lighting • Remote Controller Settings and Initial Setup

Meet your home's dedicated AI — the smart home assistant that actually knows your system. Your app connects directly to your smart home company's platform, giving you instant, accurate answers about your specific devices, rooms, and systems. No more waiting on hold. No more guessing. Just tap and ask. YOUR HOME, INSTANTLY UNDERSTOOD This isn't a generic assistant — it knows your exact setup. Ask about your lighting, your thermostat, your theater system, or your shades, and get a real answer based on your actual devices and rooms. LIVE AI TROUBLESHOOTING When something isn't working, your AI walks you through it step by step — checking your devices in real time, pulling from your system documentation, and reviewing past service history to find the fastest fix. Watch it think through your home live as it works. ONE-TAP CONCIERGE SUPPORT Can't fix it yourself? Request a technician with a single tap. Your assistant automatically generates a full summary of your issue, the steps already tried, and the devices involved — so your tech team arrives fully briefed. No need to explain anything twice. YOUR WHOLE HOME AT A GLANCE The Home tab gives you a beautiful overview of every room and device in your home. Tap any room to see what's in it. Tap any device to start a conversation about it. BUILT FOR PREMIUM SMART HOME COMPANIES This is a white-label platform used by leading smart home integrators. Your app experience — including the name, colors, and AI personality — is fully customized to your home technology company. FEATURES: • AI assistant with real-time knowledge of your home's devices and rooms • Live troubleshooting with step-by-step guidance • One-tap service request with automatic issue summary • Full device and room inventory • Service history — see everything that's been done to your home • Photo sharing — send photos directly in chat for faster diagnosis • Branded experience powered by your smart home company Your home deserves support as smart as the technology inside it.