IFS assyst Self Service vs Advanced Forms

Employee self-service from IT and other departments, all from a modern mobile app powered by IFS’ assyst ESM & ITSM solution. IFS assyst delivers great support and productivity through digital omnichannel experiences. IFS assyst gives you control and flexibility to conduct key tasks anywhere and anytime – all from a modern mobile app powered by the IFS assyst ESM & ITSM solution. A continuous, connected journey provides quick resolution and a positive customer experience interacting with IFS assyst. Empowering you as a customer to resolve issues your way. Examples of things you can do in the app: • Search – Quickly find the support and services that you have access to • Shop for IT Services - Browse the service or support offerings in a catalog view • Requests – Access self-service for requests or check the status of a request • Approvals – You can reject or approve requests, changes and other decision tasks • Log Issues / Requests – Raise support issues or request services for yourself or on behalf of other users • Tailored Experience – The same self-service shortcuts, quick links and views are available from the self-service portal Notes This app may require additional licensing or user permissions to access or for certain features to be activated. Detailed release notes can be found on the IFS assyst product documentation website. Icons by Icons8

Advanced Forms is a mobile forms and workflow system that streamlines operations and increases consistent data capture and efficiency across an organization. Create unlimited mobile forms by users, user roles, and teams quickly and easily. Advanced Forms mobile data collection works online and offline with email, notifications, workflow, and reporting. Create Forms for your mobile users using an easy-to-learn and easy-to-use drag and drop design tool. Collect data on your smartphone or tablet. Data capture inputs include: - Date and time - Signature capture - Image capture and annotation - GPS Capture - Barcode and QR code scan - Number, including calculated fields and color ranges - Test and long text - Select, checkbox, radio buttons - Conditional fields - Tables - Data lookup from your systems Integrate Advanced Forms - Integrates with your database system - Integrate with your business systems Works Offline - All forms work offline - Two-way data synchronization each time you connect - Partially completed forms can be saved for later completion and submission Cloud or On-premise