Amenitiz vs Smartchat by Smartness
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Amenitiz
This all-in-one tool helps independent hoteliers save time and increase direct bookings by integrating website, PMS, and channel manager functionalities. It synchronizes calendars to prevent overbookings and allows real-time management of bookings and availabilities.
- All-in-one hotel management
- Direct booking driver
- Integrated website, PMS, and channel manager
- Calendar synchronization
- Overbooking prevention
- Real-time booking management
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Amenitiz is the first all-in-one tool that allows independent hoteliers to save time, while driving direct bookings. No need to switch between a bunch of tools to check what is happening at your property: the website, PMS and channel manager all work together. What our partners love: overbookings are a thing of the past, our channel manager synchronises all your calendars! Our apps allow us to manage bookings via the PMS, create manual bookings and check your availabilities in real time. Get onboard!
Smartchat by Smartness
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AI that replies to your guests—anytime, anywhere. Smartchat helps hospitality businesses simplify guest communication. From hotels to vacation rentals, our mobile app puts AI-powered guest messaging in your pocket—so you can handle inquiries quickly and consistently, wherever you are. KEY FEATURES • Unified Inbox – Manage WhatsApp, Booking.com, Airbnb, and email conversations in one place. • AI-Powered Responses – Automatically handle up to 70% of guest questions in 95+ languages. • 24/7 Availability – Ensure instant replies, even when you or your staff are offline. • Push Notifications – Get real-time alerts for new or urgent guest messages. • Team Collaboration – Invite unlimited users with no extra costs. • Adaptive Learning – The AI improves continuously as it learns your preferences. BENEFITS Hospitality businesses using Smartchat report: • Significant time saved on daily communication • Reduced operational costs • Higher guest satisfaction and faster response times WHO IT'S FOR Hotels, B&Bs, vacation rentals, and property managers who want to: • Save time with automation • Improve guest experiences • Reduce costs without reducing service quality WHY SMARTCHAT • Unlimited conversations and team members • Flexible automation levels • PMS integrations available • Secure and enterprise-ready • Automated translations for multilingual communication • Escalation rules and ticket creation SUBSCRIPTION REQUIRED Smartchat requires an active Smartness subscription. Learn more about plans and pricing at smartness.com.
Screenshots
Verdict
Amenitiz and Smartchat by Smartness are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Amenitiz ships an update fortnightly, Smartchat by Smartness monthly. The most recent releases landed on November 3, 2026 and October 24, 2026 respectively.
| Parameter | Amenitiz | Smartchat by Smartness |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (17 ratings) — better | — |
| Positive reviews | 16.7% of reviews | — |
| Number of ratings | 17 — better | — |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 55 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | Amenitiz | Smartness S.r.l. |
Bugs and requests
Amenitiz
Reported bugs
20 issues- Calendar freezes
- App crashes
- Interface is slow and freezes
- Double-clicking issues
- Calendar scrolls too fast and locks
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- Reservation data not appearing
- Overbooking issues
- Pricing not working as expected
- Bugs that last for weeks
- Items are confusing
- Cannot go back to account after opening help center
- Channel manager ineffective from the app
- Stock not updating
- Touch commands not working on some elements
- Login screen freezes
- App is not intuitive
- Smart pricing gives incorrect suggestions
- Some reservations did not pull through
- Payment links not automatic
- Mobile version is a browser version, not a true app
Requested features
20 requests- Improve mobile app design and functionality
- Add more options to the mobile app
- Allow language changes
- Improve financial tracking and reporting
- Implement color coding for booking sources in the calendar
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- Allow blocking rooms
- Make the app more intuitive
- Improve customer support responsiveness
- Develop a V2 of the app
- Allow minimum night changes from the app
- Integrate all booking channel messages
- Improve housekeeping view for cleaners
- Allow sending payment links via WhatsApp and email
- Make the app faster and more stable
- Allow viewing all reservation data on mobile
- Improve calendar usability
- Allow manual reservation registration
- Make the interface more user-friendly
- Provide more operational possibilities on mobile
- Make the app compatible with older devices
Smartchat by Smartness
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Amenitiz
No in-app purchases
Smartchat by Smartness
No in-app purchases
Questions
Is Amenitiz free?
Is Smartchat by Smartness free?
Do Amenitiz or Smartchat by Smartness have ads?
Which is updated more often, Amenitiz or Smartchat by Smartness?
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