4Call vs ComCierge CareTeam

How we got started? - We saw a gap in the healthcare industry, where nurse call systems were lacking a modern touch. 4Call was developed as a middleware that served communities economically while also providing a future-proof solution. Our team created a software platform that works with existing hardware, so installation is fast and simple. Where we are going? - Today, we have built a platform for seamless staff-to-resident communication. With constantly changing technology trends, we are moving to the space that forms an intersection between healthcare and hospitality. We work with leading senior housing providers to position themselves as “standouts” from the pack by providing hybrid models of care and hospitality.

Comcierge by HatchMed eliminates nurse call alarm fatigue. Rather than having one red button for all of the patient’s needs, desires, and wants, Comcierge intelligently routes individual requests to specific members of the care staff, while keeping the nurses free to carry out their vital duties. A request for more pillows can go directly to a nursing assistant, while a call for more water will go straight to a member of foodservice, and the patient’s nurse is notified at the very end to let them know that every request has been completed. Comcierge is fully customizable to the hospital’s requirements - staff may either select their own response options, or allow Comcierge to suggest its own predetermined choices based on the patient’s state at admission. It is easy to integrate light, TV, blind and other patient controls directly into the application and options such as “Nurse Info” and “Test Results” are built directly into the interface. Built to work either in conjunction with existing nurse call systems or independently, Comcierge uses HL7 hospital grade communication standards to ensure that patient data never gets into the wrong hands. Contact HatchMed for more information, or to set up a private demo for your hospital.