EXFO Exchange vs MBS Field Tech

You are only steps away from completing jobs faster and better, saving results automatically and sharing them in real time. Connect to EXFO Exchange, our open collaborative software platform that allows you to store and share test results while collaborating with team members. Create your own account or request an invitation from your team manager to your organization’s workspace on EXFO Exchange. You can : - Connect and configure your OX1, AXS-120, FIP-200, FIP-500, FIP-435B, PPM-350D, PPM1 and PX1 test unit from your mobile device. - Automatically transfer your results from your test unit to your cloud workspace (even if your mobile app is in background). - Share your EX1 and EX10 results from the EXFO EXs app to Exchange. - Create a job with custom test point identifiers and send it to your FIP-500, OX1 and AXS-120 test unit. - Visualize your test results in dedicated viewers. - Complement results with photos, comments and custom properties (as defined by your organization).

The MBS Field Technician app allows your field technicians and other employees to manage their work while they are in the field or on the road. This app serves as the mobile companion to CDG’s MBS solution for customer care and service management. Technicians, installers, and other staff can update customer premise equipment, assign available equipment for service orders, work trouble tickets, and handle tasks through personal calendars. With improved mobile access, including data storage when network access is not available and text messaging support, MBS Field Tech can help improve your overall customer support and the efficiency of your workforce. MBS Field Tech includes: Create, update, and complete trouble tickets and tasks. Manage tasks through your personal calendar. Manage customer premise equipment from the field, including sending provisioning requests directly to the MBS SAM (service provisioning) module. Easy access to equipment “pick lists.”