EXFO Exchange vs Facility Factor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EXFO Exchange
This platform allows users to store and share test results in real time, collaborating with team members. It enables remote configuration of various test units and automatic transfer of results to a cloud workspace, even when the app is in the background. Users can also create jobs with custom test points and visualize results with added photos and comments.
- Real-time test result sharing
- Remote test unit configuration
- Automatic cloud result transfer
- Job creation with custom test points
- Visualization of test results
- Complement results with photos and comments
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You are only steps away from completing jobs faster and better, saving results automatically and sharing them in real time. Connect to EXFO Exchange, our open collaborative software platform that allows you to store and share test results while collaborating with team members. Create your own account or request an invitation from your team manager to your organization’s workspace on EXFO Exchange. You can : - Connect and configure your OX1, AXS-120, FIP-200, FIP-500, FIP-435B, PPM-350D, PPM1 and PX1 test unit from your mobile device. - Automatically transfer your results from your test unit to your cloud workspace (even if your mobile app is in background). - Share your EX1 and EX10 results from the EXFO EXs app to Exchange. - Create a job with custom test point identifiers and send it to your FIP-500, OX1 and AXS-120 test unit. - Visualize your test results in dedicated viewers. - Complement results with photos, comments and custom properties (as defined by your organization).
Facility Factor
This mobile application provides facility managers and service providers with a unified platform to manage site tickets, alarms, and live data. It offers features for submitting and tracking tickets, viewing active alarms and historical data, and accessing equipment information via QR codes. Users can also generate service history and action item reports, all secured with two-factor authentication.
- Ticket submission and management
- Active and historical alarm access
- Live data visualization
- QR code equipment scanning
- Service history and action item reports
- Two-factor authentication
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The Facility Factor mobile application by TIECHE Engineered Systems is an interactive Facilities Management Mobile Application designed for managers and service providers in the built space sector. Enhance your efficiency and elevate service quality for your clients with this innovative solution. The Facility Factor app provides a unified interface for easy access to site tickets, alarms, live data, and reports. Features Include: The Facility Factor ticketing system allows users to easily submit and manage tickets. Access to a list of all active alarms and alarms history. The simplified user interface displays points data, alarms, and trends through live data. Scan the QR codes to view the equipment, panel, or server information. The Report feature allows users to access both service history reports and action item reports. Two-factor authentication helps secure logins for all users.
Screenshots
Verdict
The clearest difference is rating: Facility Factor at 5.0 against EXFO Exchange's 1.6. Facility Factor also leads on iOS requirement (12.0 vs 15.0). EXFO Exchange's advantage is ratings volume (9 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Facility Factor holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: EXFO Exchange has 9 ratings behind it against 1, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 11, 2026 and October 13, 2026 respectively.
| Parameter | EXFO Exchange | Facility Factor |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (9 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 20.0% of reviews | — |
| Number of ratings | 9 — better | 1 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 83 MB | 27 MB |
| Age rating | 4+ | 17+ |
| Developer | EXFO Inc. | TIECHE Inc |
Customer experience
EXFO Exchange
Facility Factor
In-app purchases
EXFO Exchange
No in-app purchases
Facility Factor
No in-app purchases
Questions
Is EXFO Exchange free?
Is Facility Factor free?
Which has better reviews, EXFO Exchange or Facility Factor?
Do EXFO Exchange or Facility Factor have ads?
Which is updated more often, EXFO Exchange or Facility Factor?
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