Comparison

EXFO Exchange vs Facility Factor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EXFO Exchange

This platform allows users to store and share test results in real time, collaborating with team members. It enables remote configuration of various test units and automatic transfer of results to a cloud workspace, even when the app is in the background. Users can also create jobs with custom test points and visualize results with added photos and comments.

Highlights
  • Real-time test result sharing
  • Remote test unit configuration
  • Automatic cloud result transfer
  • Job creation with custom test points
  • Visualization of test results
  • Complement results with photos and comments
Features
Read full description

You are only steps away from completing jobs faster and better, saving results automatically and sharing them in real time. Connect to EXFO Exchange, our open collaborative software platform that allows you to store and share test results while collaborating with team members. Create your own account or request an invitation from your team manager to your organization’s workspace on EXFO Exchange. You can : - Connect and configure your OX1, AXS-120, FIP-200, FIP-500, FIP-435B, PPM-350D, PPM1 and PX1 test unit from your mobile device. - Automatically transfer your results from your test unit to your cloud workspace (even if your mobile app is in background). - Share your EX1 and EX10 results from the EXFO EXs app to Exchange. - Create a job with custom test point identifiers and send it to your FIP-500, OX1 and AXS-120 test unit. - Visualize your test results in dedicated viewers. - Complement results with photos, comments and custom properties (as defined by your organization).

About

Facility Factor

This mobile application provides facility managers and service providers with a unified platform to manage site tickets, alarms, and live data. It offers features for submitting and tracking tickets, viewing active alarms and historical data, and accessing equipment information via QR codes. Users can also generate service history and action item reports, all secured with two-factor authentication.

Highlights
  • Ticket submission and management
  • Active and historical alarm access
  • Live data visualization
  • QR code equipment scanning
  • Service history and action item reports
  • Two-factor authentication
Features
Read full description

The Facility Factor mobile application by TIECHE Engineered Systems is an interactive Facilities Management Mobile Application designed for managers and service providers in the built space sector. Enhance your efficiency and elevate service quality for your clients with this innovative solution. The Facility Factor app provides a unified interface for easy access to site tickets, alarms, live data, and reports. Features Include: The Facility Factor ticketing system allows users to easily submit and manage tickets. Access to a list of all active alarms and alarms history. The simplified user interface displays points data, alarms, and trends through live data. Scan the QR codes to view the equipment, panel, or server information. The Report feature allows users to access both service history reports and action item reports. Two-factor authentication helps secure logins for all users.

Screenshots

EXFO Exchange3 screens
Facility Factor4 screens

Verdict

The call

The clearest difference is rating: Facility Factor at 5.0 against EXFO Exchange's 1.6. Facility Factor also leads on iOS requirement (12.0 vs 15.0). EXFO Exchange's advantage is ratings volume (9 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Facility Factor holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: EXFO Exchange has 9 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 11, 2026 and October 13, 2026 respectively.

Scorecard3 real differences · 7 level
EXFO Exchange versus Facility Factor: the parameters behind the verdict, then further details
ParameterEXFO ExchangeFacility Factor
PriceFreeFree
Rating1.6 (9 ratings)5.0 (1 ratings) — better
Positive reviews20.0% of reviews—
Number of ratings9 — better1
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size83 MB27 MB
Age rating4+17+
DeveloperEXFO Inc.TIECHE Inc

Customer experience

EXFO Exchange

All ratings9 ratings
Positive11.1%
Neutral11.1%
Negative77.8%
Written reviews5 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Facility Factor

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

EXFO Exchange

No in-app purchases

None

Facility Factor

No in-app purchases

Questions

Is EXFO Exchange free?
EXFO Exchange is free to download, with no in-app purchases.
Is Facility Factor free?
Facility Factor is free to download, with no in-app purchases.
Which has better reviews, EXFO Exchange or Facility Factor?
Facility Factor is rated higher. EXFO Exchange averages 1.6 out of 5 from 9 ratings, while Facility Factor averages 5.0 from 1 ratings.
Do EXFO Exchange or Facility Factor have ads?
Neither EXFO Exchange nor Facility Factor shows ads.
Which is updated more often, EXFO Exchange or Facility Factor?
EXFO Exchange ships an update every 2 months, and Facility Factor every 2 months. Most recently, EXFO Exchange was updated on October 11, 2026 and Facility Factor on October 13, 2026.

Other comparisons