Instaeat vs GEM2go
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Instaeat
Easily pre-order and pre-pay for customized food and drinks. Select your preferred pickup time or opt for delivery. Enjoy exclusive promotions and convenient payment options.
- Pre-order and pre-pay for food
- Customizable food options
- Selectable pickup times
- Delivery available
- Easy payment methods
- Exclusive promotions
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With the InstaEat app, it’s easy to pre-order and pre-pay for your favorite food and drinks made just the way you like them. We’ve got you covered with: Freshly Prepared Food You don’t have to leave your workspace to have a great food experience! All of the food options you’re used to, made fresh to order so your food is perfectly hot (or refreshingly cold) when you pick it up. Customizable Options Food is personal and everyone has preferences. Customize your order, just how you like it and we’ll make sure it gets made. Selectable pickup times Choose a pickup time that works best for YOUR schedule. No more waiting around for your order to be ready. You decide when you want to pick up and we make sure it’s ready when you arrive. Simple and easy. Delivery Have your order brought to you wherever you are. Easy Payment We accept all the most popular payment methods, including Apple Pay and Google Pay. Exclusive Promotions We’re always finding new ways to say thank you to our loyal customers. Get special promotions for use exclusively in InstaEat so you can save money and have another reason to enjoy your day.
GEM2go
Manage your GEMpay account conveniently and securely. View account balances, transaction history, and receipts. Order meals and make payments directly from your device.
- View account balances
- Review transaction history
- Access charge receipts
- Order meals and pay
- Secure login with biometrics
- Make GEMpay account payments
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The GEM2go mobile app puts management of your GEMpay account at your fingertips. It’s convenient, secure, fast, and it's free*! All you need is a GEMcloud username and password from your GEMpay provider. What you can do • Using the Dashboard, view account balances and your last charge at a glance • View actual charges by cycle, including payroll deduction and meal plan accounts • View individual charge receipts • Print, share, or download any charge receipt • Automatically login using TouchID or FaceID (available on TouchID or FaceID-capable devices) • Place meal orders and pay with GEMpay® or credit card directly from your mobile device. • Signup directly from the app at facilities that allow it. • Make payments to a GEMpay account using a credit card. How to get started • Download the app • Contact your GEMpay provider for GEM2go account access Questions? Contact Common CENTS Support @ 888-932-3687 *Requires your GEMpay provider to have the GEM2go service.
Screenshots
Verdict
The clearest difference is rating: Instaeat at 4.7 against GEM2go's 3.0. Instaeat also leads on ratings volume (262 vs 2). GEM2go's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Instaeat holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Instaeat has 262 ratings behind it against 2, so its average is the more settled of the two.
Instaeat ships an update every 2 months, GEM2go every 3 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.
| Parameter | Instaeat | GEM2go |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (262 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 81.8% of reviews | — |
| Number of ratings | 262 — better | 2 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 14.2 |
| Further details — not scored | ||
| Size | 64 MB | 242 MB |
| Age rating | 4+ | 4+ |
| Developer | Compass Group Canada LTD | Common CENTS Solutions, Inc. |
Customer experience
Instaeat
GEM2go
Bugs and requests
Instaeat
Reported bugs
6 issues- App does not list all menu items
- No option to remove items
- Kiosk sometimes won't work
- Only snack bar menu shows
- App doesn't communicate with restaurant
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- Payment errors (cannot update customer in vault)
Requested features
2 requests- Delivery to floor option
- Apply employee discount via employee email
GEM2go
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Instaeat
No in-app purchases
GEM2go
No in-app purchases
Questions
Is Instaeat free?
Is GEM2go free?
Which has better reviews, Instaeat or GEM2go?
Do Instaeat or GEM2go have ads?
Which is updated more often, Instaeat or GEM2go?
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