Comparison

Instaeat vs GEM2go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Instaeat

Easily pre-order and pre-pay for customized food and drinks. Select your preferred pickup time or opt for delivery. Enjoy exclusive promotions and convenient payment options.

Highlights
  • Pre-order and pre-pay for food
  • Customizable food options
  • Selectable pickup times
  • Delivery available
  • Easy payment methods
  • Exclusive promotions
Features
Read full description

With the InstaEat app, it’s easy to pre-order and pre-pay for your favorite food and drinks made just the way you like them. We’ve got you covered with: Freshly Prepared Food You don’t have to leave your workspace to have a great food experience! All of the food options you’re used to, made fresh to order so your food is perfectly hot (or refreshingly cold) when you pick it up. Customizable Options Food is personal and everyone has preferences. Customize your order, just how you like it and we’ll make sure it gets made. Selectable pickup times Choose a pickup time that works best for YOUR schedule. No more waiting around for your order to be ready. You decide when you want to pick up and we make sure it’s ready when you arrive. Simple and easy. Delivery Have your order brought to you wherever you are. Easy Payment We accept all the most popular payment methods, including Apple Pay and Google Pay. Exclusive Promotions We’re always finding new ways to say thank you to our loyal customers. Get special promotions for use exclusively in InstaEat so you can save money and have another reason to enjoy your day.

About

GEM2go

Manage your GEMpay account conveniently and securely. View account balances, transaction history, and receipts. Order meals and make payments directly from your device.

Highlights
  • View account balances
  • Review transaction history
  • Access charge receipts
  • Order meals and pay
  • Secure login with biometrics
  • Make GEMpay account payments
Features
Read full description

The GEM2go mobile app puts management of your GEMpay account at your fingertips. It’s convenient, secure, fast, and it's free*! All you need is a GEMcloud username and password from your GEMpay provider. What you can do • Using the Dashboard, view account balances and your last charge at a glance • View actual charges by cycle, including payroll deduction and meal plan accounts • View individual charge receipts • Print, share, or download any charge receipt • Automatically login using TouchID or FaceID (available on TouchID or FaceID-capable devices) • Place meal orders and pay with GEMpay® or credit card directly from your mobile device. • Signup directly from the app at facilities that allow it. • Make payments to a GEMpay account using a credit card. How to get started • Download the app • Contact your GEMpay provider for GEM2go account access Questions? Contact Common CENTS Support @ 888-932-3687 *Requires your GEMpay provider to have the GEM2go service.

Screenshots

Instaeat4 screens
GEM2go4 screens

Verdict

The call

The clearest difference is rating: Instaeat at 4.7 against GEM2go's 3.0. Instaeat also leads on ratings volume (262 vs 2). GEM2go's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Instaeat holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Instaeat has 262 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Instaeat ships an update every 2 months, GEM2go every 3 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.

Scorecard3 real differences · 7 level
Instaeat versus GEM2go: the parameters behind the verdict, then further details
ParameterInstaeatGEM2go
PriceFreeFree
Rating4.7 (262 ratings) — better3.0 (2 ratings)
Positive reviews81.8% of reviews—
Number of ratings262 — better2
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better14.2
Further details — not scored
Size64 MB242 MB
Age rating4+4+
DeveloperCompass Group Canada LTDCommon CENTS Solutions, Inc.

Customer experience

Instaeat

All ratings262 ratings
Positive94.7%
Neutral1.5%
Negative3.8%
Written reviews33 reviews
Positive81.8%
Neutral6.1%
Negative12.1%

GEM2go

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Instaeat

Reported bugs

6 issues
  • App does not list all menu items
  • No option to remove items
  • Kiosk sometimes won't work
  • Only snack bar menu shows
  • App doesn't communicate with restaurant
Show 1 more
  • Payment errors (cannot update customer in vault)

Requested features

2 requests
  • Delivery to floor option
  • Apply employee discount via employee email

GEM2go

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Instaeat

No in-app purchases

None

GEM2go

No in-app purchases

Questions

Is Instaeat free?
Instaeat is free to download, with no in-app purchases.
Is GEM2go free?
GEM2go is free to download, with no in-app purchases.
Which has better reviews, Instaeat or GEM2go?
Instaeat is rated higher. Instaeat averages 4.7 out of 5 from 262 ratings, while GEM2go averages 3.0 from 2 ratings.
Do Instaeat or GEM2go have ads?
Neither Instaeat nor GEM2go shows ads.
Which is updated more often, Instaeat or GEM2go?
Instaeat ships an update every 2 months, and GEM2go every 3 weeks. Most recently, Instaeat was updated on September 23, 2026 and GEM2go on September 19, 2026.

Other comparisons