MyOperator vs Second Phone Number Calling

MyOperator has always aimed to empower businesses of all sizes and nature with a simplified and automatic call handling process. Our call management mobile app will bring the required ease and efficiency in your business call handling process. Primary features of call management app: Virtual and tollfree number IVR solution Call tracking Detailed call reports Real-time updated logs Customer call recordings Comprehensive panel Click-to-call The provided virtual number facilitates your team to attend multiple calls parallelly and eliminates the chance of missing any customer call. The automatic call routing feature facilitates your agents to attend customer calls directly from their mobile phones. The IVR feature in our call management app enables you to greet your callers with a professional voice message and connect them with their concerned agents directly basis their selection in the IVR menu. MyOperator call management app provides real-time reports which assist you in ensuring constant and effective supervision of your team. The live dashboard provided in the mobile app gives you a complete view of your team’s activity and productivity on your fingertips. MyOperator call management app for mobile also facilitates you to review your call recordings, check the history of each account, lead, or contact and see the full context around every conversation. The call management app also allows you to monitor why your incoming calls are being missed, spot longer-than-usual hold times, and track historical trends to boost both individual and team performance. Multi-user login of the call management app: MyOperator call management app comes with permission-based multi-user login. For businesses who want to exercise full control over user rights and don’t want to hinder their and the employees’ work convenience even a tad, our permission-based Multi-User login allows you to do the needful. 1. Super admin: They have complete control of the mobile app and get access to all the reports, both agent and department wise. They can also change the role of other users of the mobile app and have full access to other user’s account. 2. Manager: These managers are the head of the department and have complete access to the user accounts of their department. They don’t have any access to the functionalities of the other departments. 3. Basic: The basic users have access to only their accounts and cannot check the activities of other users or departments. Working of the call management app: As your customers dial your virtual business number, they are greeted with a customized voice message and an IVR menu is played. As per their selection, the call is routed to the concerned agent/department. Simultaneously, the call management app tracks and records the ongoing call. As soon as the call is cut, complete details of the call, like the recording, location of the caller, timing of the call, agent they spoke to, everything is updated on the panel. The data is automatically stored on the cloud, accessible to you anytime in the future. Call management app also allows your users to schedule their followup to ensure a timely callback for the customer. Why MyOperator call management app? The call management app is swift and easy-to-use. Simply download the app, log in with your email id and phone number, and it’s ready to use. You get 24*7 customer support for any doubts or issues you might have with your MyOperator account. We provide customized and best-possible pricing as per your business needs and call volume and it will be based on a pay-as-you-go basis. We’ve implemented the finest industry data security measures, which are protected with multi-level layers of safety and ensure 99.9% upload time of our servers.

Save up to 72% on outbound calls to USA and Canada phone numbers (landlines or mobiles).

 Our service works through WiFi or cellular data (not included).

 Receive calls from any country code (landlines or mobiles). Outbound calls are just for USA and Canada phone numbers (landlines, mobiles or toll-free). Keep your privacy uncompromised, protect your identity, and reduce the risk of spam or harassment on your primary line. Enhance your work-life, balance and organized without an extra SIM or device. Private, Practical, flexible, versatile. Our app is your best extra phone number in your pocket. Don’t buy additional SIM cards with exorbitant bills if you want an extra phone number. We provide an extra phone line through an additional phone number. Take your business phone line with you without an extra device nor extra SIM-card. Buy a verified USA phone number and call with the best rates in the market. Let our service maintain your business communications, and avoid changing the phone number in the future. Protect your personal number to keep in touch with your family and friends. • Send SMS (to USA numbers only) and FAX as easily as ever.

 • Receive SMS (from USA numbers only) • Light and dark mode included. • Keep in touch with customers using your same personal device. • We deliver your calls, texts, and faxes, with outstanding coverage and quality. No more landlines and desk phones. FEATURES: • Get verified extra phone numbers from USA.

 • Save up to 72% on outbound calls to USA and Canada phone numbers (Outbound calls are just for USA and Canada phone numbers: landlines, mobiles or toll-free).

 • Receive calls from any country code (landlines or mobiles). • Send SMS (USA numbers only) and view message history.

 • Receive SMS (from USA numbers only) • Send FAX worldwide. • Access your contacts list from your personal device and synchronize it with the app. • Block undesirable phone numbers. • Add an extra verified USA number with just a few taps and delete it if you don’t need it anymore. • Keep your purchased phone numbers as long as you want. No contracts needed. • Identify your numbers and find them easily using the Name Number feature. * +60 minutes daily for outbound calls to USA and Canada phone numbers only (some carriers and area codes may vary their rates). ** You can switch the phone number included in your subscription for a $5.99 one-time fee; the new phone number will be added to your current subscription. Terms of use: http://second-phone.com/terms Privacy Policy: http://second-phone.com/policy Download and Save!