Troom vs StartGO

Your Personal Driver in Your Own Car With Troom, you can easily book a student private driver who safely drives you around in your own car, wherever you need to go. Maximize your productivity, comfort, and peace of mind on the road. Maximum comfort, minimum effort Tired of losing valuable time behind the wheel? With Troom, you can work, call, or simply relax while your driver takes you wherever you need to be in the comfort of your own vehicle. Our drivers are not just transportation from A to B — they stay at your disposal for the entire duration of your ride and bring you safely back home afterwards. Enjoy your evening without worrying about driving A glass of wine at dinner? An event or night out? With Troom, you combine freedom and safety: enjoy your evening without having to think about driving later. Your driver takes you home safely, responsibly, and in style, using your own car. No parking stress or mobility hassle Get dropped off right at the door without worrying about parking, or move effortlessly between multiple stops. Your driver remains on standby to assist you throughout the entire ride. Protected on the road — including material damage coverage Troom offers additional peace of mind with our insurance policy that includes coverage for material damage to your vehicle during your ride. Travel safely, professionally, and fully protected. Loyalty that rewards you After every ride, you automatically earn points through the Troom loyalty system. Increase your membership tier and unlock exclusive benefits, partner perks, and elevated ride experiences. How it works Book your ride: select your start time and estimated end time. Our drivers are available for the full duration, including the return trip home. Select your driver: choose from drivers available near your location. The closest driver is usually the most cost-efficient choice. Enjoy the service: whether you need multiple stops or a simple round trip, your driver stays available the entire time. Pricing You pay per hour, with a minimum of three hours, at €26.5 per hour (excl. VAT). For the distance your driver travels to reach your location, we charge €0.30 per km (excl. VAT). Bulk credit purchases offer more advantageous rates. Simple registration and invoicing Register with your personal or company details and receive all invoices automatically in your inbox. Experience the comfort of Troom Troom is more than a ride — it’s time, comfort, safety, and freedom in one service. Book your first ride today and discover how effortless and stylish travel in your own car can be.

Two Apps, Real-Time Synchronized Our product consists of **two real-time, synchronized apps** that are designed to work together: 1. **StartGO** (this app) – rider / passenger app 2. **StartGO Driver** – driver app They share the same backend and update in real time. **The two apps must be tested together in sync;** otherwise you will not be able to proceed past certain screens (see below). --- ## Why “GO Select and Pay” Is Greyed Out – and How It Becomes Active In **StartGO** (this app), the **“GO Select and Pay”** button stays **greyed out (inactive)** until at least one driver is **online** in the **StartGO Driver** app. This is by design: we only allow booking when a driver is available to accept the trip. - **If you only open StartGO (rider app):** No driver is online → the button stays greyed out → you cannot continue to payment and the rest of the flow. - **When it becomes active:** As soon as a driver is **online** in **StartGO Driver** (after tapping **Go** on the offline screen and granting location), that driver appears as “available” in our system. The rider app then receives this in real time and **activates** the **“GO Select and Pay”** button. You can then tap it and move on to payment selection and all following screens. **Important:** Screen transitions (booking → payment → trip status → completion) only work when both apps are used in sync: **driver online first**, then **rider requests a ride**. Please follow the steps below in order so you can see the full flow in both apps. - ## How to Test (Step-by-Step) ### Step 1 – Driver app (StartGO Driver) - Install **StartGO Driver** on a second device (or simulator + physical device). - Log in with this **test driver** account: - **Email: driver-test@startgo.pro]` - **Password: Qwert*09 - When prompted, **allow location access** (required for the driver to go online and receive trips). - You will see the **offline** screen. Tap the **Go** button to go **online**. This test driver is configured with a global service area, so they will appear available to riders from your location. ### Step 2 – Rider app (StartGO – this app) - On your review device (e.g. iPad), open **StartGO** (this app). - Log in with this **test rider** account: - **Email: appletest@test.com - **Password: qwert*09 - Allow **location** when prompted. - Enter a **pickup** and **dropoff** address (any valid addresses; the test driver’s area is set globally). - Select a **vehicle type**. - The **"GO Select and Pay"** button will now be **active** (no longer greyed out) because the driver from Step 1 is online. If it is still greyed out, ensure the driver app is open and the driver has tapped **Go** to go online and has granted location. - Tap **"GO Select and Pay"** and choose **in-vehicle payment** (pay to the driver at the end of the trip) so you can test the full flow without entering card details. Then confirm. - You can then follow the same trip in the **driver app** (accept trip, navigate, complete) and see all corresponding screens in the **rider app** (driver location, status, payment, completion). ### Step 3 – What you can verify - All booking and payment screens in the rider app. - **In-vehicle payment** option and full trip flow. - Real-time sync: actions in the driver app (accept, start, complete) reflect immediately in the rider app. - Trip completion and, if applicable, rating/receipt screens. ## Summary - **StartGO** and **StartGO Driver** run in real time and must be **used together**: driver online first, then rider. Without this, **“GO Select and Pay”** stays greyed out and the flow cannot continue. **Design (Guideline 4):** This app is designed and optimized for **iPhone** only. It is not optimized for tablet layout; on iPad it runs in iPhone compatibility mode. We ask that design and usability be evaluated on **iPhone** devices. Thank you for testing StartGO.