Positive Customer vs Smart SBA

A Positive Customer application has been launched by the Ministry of Interior UAE aiming to evaluate and measure the quality of the service provided by various services centers and channels. This Application enables Public users to register and submit their feedback and customer voice.

"This is an app for the Sharjah Broadcasting Authority mobile ID/ badge and mobile access credential. This app uses your smartphone’s Bluetooth® Smart technology as an alternative to keys and contactless access badges. The solution converts your dated access control keycards, passwords, and security tokens to a single digital credential on your mobile phone. The digital badge transforms user experience while enhancing enterprise security and improving operational efficiency. Use Smart SBA - Access to open doors in offices, hotel rooms, parking garages, cars • Using various interface technologies such as readers, beacons and GPS (readers can be QR Code or BLE/ NFC Technology) to authenticate users at access points using Bluetooth-enabled mobile device. • Deploy beacons near physical entryways to authenticate users who are within range. Log in to desktop applications, web apps, Networks • Scan a QR code displayed on screen. • Receive a push notification or one-time passcode on your phone or tablet. • Use Bluetooth to log in to apps on paired browsers based on proximity. • Supports industry standards including SAML, OAuth, OIDC, and Kerberos, and includes Open APIs to enable partners and customers to support any system. Implement multifactor authentication with a variety of methods • Something you have—scan QR code, tap NFC tag, use a digital key, react to push notification, or interaction via proximity to Bluetooth or beacons. • Something you know—verification of personal identification number (PIN) or passcode. • Something you are—use fingerprint or facial recognition biometric authentication. • Geo-fencing can be used to restrict access based on location. • Day/time fencing can be used to restrict access based on day of the week or hours of the day. Receive and respond to communications over a secure messaging network: • Receive alerts about incoming Communicator messages. • Use the in-app Inbox to access previously received messages. • Easily respond to Communicator messages. (Sending Communicator messages requires the Communic8 app and appropriate permissions.)"