XOi Vision Live vs Serve Force Team

XOi’s VisionLive app allows your techs to virtually connect and collaborate in real-time for faster training and problem resolution direct from the field. The app allows you to access a virtual, interactive environment from your team’s existing smart devices, enabling: Real-Time Remote Video Support • Efficiently grow and scale your team by virtually connecting newer techs with more senior team members. Live Video Pausing & Markup • Easily pause the live call to quickly talk through and troubleshoot onsite issues. Live Document & Resource Sharing • Quickly share live links, documentational materials, and notes with your tech. Remote Control Capabilities • Remotely control your tech’s phone or device. Perfect for jobs in dark or cramped crawl spaces, basements, or attics. Upload Video to the Knowledge Base • Repurpose recorded calls for training and support.

Serve Force is a mobile app used by a company that uses the Serve Force Office application so that it’s employees can have access to various company resources. In the first version, it gave employees their weekly earnings prior to payroll running so they can know in advance what their pay will be. It now will also gives technicians the ability to send a text or an email with a link to a membership form for customers who would like to become members.