XOi Vision Live vs HelloZay

XOi’s VisionLive app allows your techs to virtually connect and collaborate in real-time for faster training and problem resolution direct from the field. The app allows you to access a virtual, interactive environment from your team’s existing smart devices, enabling: Real-Time Remote Video Support • Efficiently grow and scale your team by virtually connecting newer techs with more senior team members. Live Video Pausing & Markup • Easily pause the live call to quickly talk through and troubleshoot onsite issues. Live Document & Resource Sharing • Quickly share live links, documentational materials, and notes with your tech. Remote Control Capabilities • Remotely control your tech’s phone or device. Perfect for jobs in dark or cramped crawl spaces, basements, or attics. Upload Video to the Knowledge Base • Repurpose recorded calls for training and support.

HelloZay is a smart business phone companion designed to help you never miss an important call. Built for small business owners, HelloZay works alongside your existing phone system to manage incoming calls efficiently and professionally. When a call comes in, HelloZay instantly notifies you using the native iPhone call screen. You can answer immediately or let HelloZay handle the call when you’re unavailable. HelloZay can greet callers, take messages, capture lead information, and ensure every call is handled professionally — even when you’re busy. Key Features: • Native iOS call screen using CallKit • Instant incoming call notifications • One-tap answer or decline • Automatic call handling when unavailable • Caller name and number identification • Call history and tracking • Simple interface built for business owners HelloZay helps you stay connected to your customers without interrupting your workflow.