Trane® Technician vs Forge Directory

The Trane Technician (formerly Trane Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work. Please note, this app is not compatible for onsite BLE connections with Trane ComfortLink™ II systems.

Your people. Your directory. Your company. Forge Directory brings your organization's Microsoft 365 employee directory and communications together on iPhone. Find coworkers, see their contact information and availability, and connect using the communication tools you already use. FIND THE RIGHT PERSON • Search employees and browse by company, department, location, or job title. • View employee profiles, photos, contact details, managers, and organization charts. • Keep important contacts in Favorites and return to recently viewed people. • Start calls, text messages, email, or Microsoft Teams conversations from a contact's profile. STAY INFORMED • View Microsoft Teams availability and out-of-office information when your organization permits access. • Receive company announcements in the app and through push notifications. • Choose optional SMS delivery with a verified mobile number and your consent. MAKE IT YOURS • Update your own profile photo with editing tools and restore your previous photo when needed. • Customize sorting, swipe actions, and optional alternating row colors. • Use your organization's name, logo, colors, and branded welcome screen. TOOLS FOR AUTHORIZED ADMINISTRATORS • Manage organization branding and app access roles. • Compose announcements with a title, optional subtitle, message, and link. • Target companies or selected employees, review recipients, and reuse saved message templates. TRY IT WITHOUT AN ACCOUNT Choose Explore Demo on the sign-in screen to try a guided, local demonstration with fictional employees. Demo communications, administrative changes, and billing are simulations; they do not send real messages, change a Microsoft tenant, or charge a payment method. Connected use requires a supported Microsoft work or school account. Feature availability depends on your organization's subscription, permissions, and service configuration. Optional SMS requires verification and consent. Notification sounds and delivery are subject to your iPhone settings and network availability.