Sangoma Talk vs FRSuite
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sangoma Talk
This application acts as a softphone client for business users. It enables making and receiving calls using a work phone extension, ensuring connectivity even when outside the office.
- Business softphone client
- Make and receive calls
- Use business phone extension
- Stay connected remotely
- Mobile business communication
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Sangoma Talk is a softphone client allowing users to make and receive phone calls using their business phone extension, keeping them connected when away from the office
FRSuite
This platform provides public safety agencies with secure mobile access to essential operational tools. Manage schedules, rosters, fleet, vehicle checks, court dates, and team coordination. Includes personal productivity features like a local draft pad for notes.
- Scheduling and roster visibility
- Fleet management and vehicle checks
- Court date tracking and notifications
- Patrol tracking with location data
- Photo and video uploads
- Local-only draft pad for notes
- Team coordination and communication
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FRSuite is a secure operations platform for agencies managing schedules, personnel, fleet activity, operational records, notifications, and day-to-day team coordination. The FRSuite iOS app gives users mobile access to the tools enabled for their account and agency, including: - Personal Tools, including a local-only Draft Pad for private notes, photo attachments, and PDF export - Dashboard views for assigned agency workflows - Agency roster search and member work contact access - Scheduling with calendar and agenda views, shift visibility, response deadlines, opportunity requirements, response and assignment workflows, and shift history - Detail and overtime opportunities with requirements, response deadlines, notifications, assignment workflows, and response history - Call-Offs for recording affected assignments, notifying eligible members, reviewing history and reports, and managing authorized restoration workflows - Time off requests, balances where configured, submission details, and review workflows - Pass On posts and operational notes - Quick Links for agency and personal shortcuts - Patrol Tracker with location-based patrol records - Fleet Management for vehicle rosters, assignments, maintenance, status, issues, and history - Vehicle Checks for assigned, spare, and other eligible in-service vehicles - Court Dates for court contact details, upcoming dates, history, and notifications - Photo and video uploads, attachments, original exports, ZIP downloads, and secure external guest sharing - Community Share workflows - In-app feedback submission from Dashboard and Agency Home - Notifications and account settings - Time zone, 12-hour/24-hour display, and app appearance preferences - Device and session management Availability of agency tools, actions, requirements, and history depends on the agency's enabled modules and the user's assigned permissions. FRSuite supports both in-app account creation and agency-managed access. Users can create an account in the app and use Personal Tools such as the local-only Draft Pad without joining an agency. Agency workflows become available only after an agency has been onboarded by FRSuite and the user has been associated with that agency. Agencies interested in FRSuite should contact contact@frsuite.com to request onboarding. Draft Pad content is stored locally on the device. It is not synced to FRSuite servers or treated as an agency record. Photo attachments are selected through the system photo picker only when the user chooses to add them.
Screenshots
Verdict
The clearest difference is review sentiment: FRSuite at 100% against Sangoma Talk's 42%. FRSuite also leads on rating (5.0 vs 3.1) and update cadence (weekly vs every 5 months). Sangoma Talk's advantage is ratings volume (92 vs 3) and iOS requirement (16.0 vs 18.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FRSuite holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: Sangoma Talk has 92 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 42% of Sangoma Talk's written reviews are positive against 100% of FRSuite's.
Sangoma Talk ships an update every 5 months, FRSuite weekly. The most recent releases landed on October 24, 2026 and October 7, 2026 respectively.
| Parameter | Sangoma Talk | FRSuite |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (92 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 41.8% of reviews | 100.0% of reviews — better |
| Number of ratings | 92 — better | 3 |
| Update frequency | Every 5 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 — better | 18.6 |
| Further details — not scored | ||
| Size | 103 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Sangoma Technologies | Taylor Keeran |
Customer experience
Sangoma Talk
FRSuite
Bugs and requests
Sangoma Talk
Reported bugs
18 issues- App does not ring
- Calls do not come through
- SMS is unreliable
- App only alerts when open
- Calls coming through outside of work hours
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- Cannot log in after deleting and reinstalling
- Mute button is accidentally pressed
- Calls from the app show up in the regular phone app
- App not working with AirPods Pro
- Blank dial pad after clicking on a number to call
- App not dialing directly
- Calls not ringing when app is closed
- iPad forced into portrait mode
- No visual voicemail access
- Call recordings save to Files app
- Cannot change status
- Issues with large size photos in SMS
- Cannot delete SMS messages
Requested features
9 requests- Dark mode icons
- Apple Watch integration
- Adjustable ringtone volume
- See contact presence/line status
- Visual voicemail
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- Rapid dials synced with extension
- Presence and status changes
- Integration with chat features
- Custom interactive BLFs
FRSuite
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Sangoma Talk
No in-app purchases
FRSuite
No in-app purchases
Questions
Is Sangoma Talk free?
Is FRSuite free?
Which has better reviews, Sangoma Talk or FRSuite?
Do Sangoma Talk or FRSuite have ads?
Which is updated more often, Sangoma Talk or FRSuite?
Other comparisons
