American Standard® Technician vs Gateway Supply
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
American Standard® Technician
This app helps HVAC technicians and companies streamline installation, commissioning, and service. It offers guided setup, remote monitoring of smart thermostats, and access to product resources. Enhance efficiency and ensure optimal system performance with user-friendly tools.
- Streamlined installation and commissioning
- Remote monitoring of smart thermostats
- Step-by-step guidance for technicians
- Secure customer data access
- Real-time system alert monitoring
- Guided Installation feature for wiring diagrams
- Access to product literature and training videos
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The American Standard Technician (formerly American Standard Diagnostics) Mobile App is specifically designed to assist Service Technicians and HVAC companies by streamlining the installation, commissioning, and service processes. By seamlessly integrating with Link Systems, Link Zoning, and Link Relay Panels, the app enhances the overall installation experience. Its user-friendly interface provides step-by-step guidance to HVAC technicians, simplifying the setup process. Moreover, it ensures secure access to customer data and enables real-time monitoring of system alerts, improving problem diagnosis efficiency. With the Dealer Remote Configuration (DRC) functionality, HVAC companies can remotely access and monitor homeowners' Link or smart thermostats, enabling proactive servicing, configuration, and diagnostic support to ensure optimal HVAC system performance. The app's Guided Installation feature simplifies the generation of accurate wiring diagrams and dipswitch settings. Additionally, it offers access to product literature, training videos, and calculators that further support technicians in their day-to-day work. Please note, this app is not compatible for onsite BLE connections with American Standard AccuLink™ systems.
Gateway Supply
This app provides expert advice and recommendations for kitchen and bath renovations. It offers experienced staff to guide customers through product selection for new construction or remodeling projects. The company is recognized for excellence in its showrooms and prioritizes service throughout the entire sales process.
- Experienced sales staff
- Product recommendations
- Kitchen and bath showrooms
- New construction guidance
- Remodeling assistance
- Post-sale service
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Gateway Supply Company has been locally owned and operated for over 50 years. We can help you take the guess work out of the selection process with our highly experienced and motivated showroom and counter sales staff that can advise and recommend solutions for any problem. Our kitchen & bath showrooms are recognized for excellence by the industry's leading manufacturers. We pride ourselves on service before, during and after the sale. Whether it's new construction, remodeling or just replacing, we can help.
Screenshots
Verdict
The clearest difference is update cadence: American Standard® Technician at every 5 weeks against Gateway Supply's every 6 months. American Standard® Technician also leads on ratings volume (86 vs 7). Gateway Supply's advantage is iOS requirement (12.0 vs 15.1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gateway Supply holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: American Standard® Technician has 86 ratings behind it against 7, so its average is the more settled of the two.
American Standard® Technician ships an update every 5 weeks, Gateway Supply every 6 months. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.
| Parameter | American Standard® Technician | Gateway Supply |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (86 ratings) | 5.0 (7 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 86 — better | 7 |
| Update frequency | Every 5 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 212 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Trane Technologies Company LLC | Billtrust |
Customer experience
American Standard® Technician
Gateway Supply
In-app purchases
American Standard® Technician
No in-app purchases
Gateway Supply
No in-app purchases
Questions
Is American Standard® Technician free?
Is Gateway Supply free?
Which has better reviews, American Standard® Technician or Gateway Supply?
Do American Standard® Technician or Gateway Supply have ads?
Which is updated more often, American Standard® Technician or Gateway Supply?
Other comparisons
