Drag vs TrustLoop by QualGent

Your team's inbox, with an AI teammate built in. Drag is the AI shared inbox for teams on Gmail. support@, sales@, info@ and WhatsApp become shared boards your whole team works from, and Varley, Drag's AI, works right alongside you: sorting what matters, drafting replies and catching you up. Now it's all in your pocket. No more missed emails. No more two people answering the same customer. No more "who's got this?" Every conversation has an owner, and everyone can see it. MEET VARLEY, YOUR AI TEAMMATE • "What needs me first?" Varley triages your board and tells you why • Replies drafted from your help center and past conversations, ready in the reply bar. Tweak and send. • Catch me up: any long thread summarized in seconds, for the whole team • Ask Varley anything about your inbox. It does the legwork and asks before it acts. INBOX ZERO, AS A TEAM • Every team inbox in one place: Support, Sales, Billing, WhatsApp and your own • Every stage at a glance: new, in progress, waiting on the customer • Swipe left to archive, swipe right to snooze • Assign, label, set due dates, change status or move a conversation in one tap • My Work: everything assigned to you and waiting on your reply, in one list BUILT FOR TEAMWORK • Team chat and notes on every conversation, with @mentions. No more forwards and CCs. • Shared drafts, so you see when a teammate is already replying • Templates for the replies you send every day • Full-screen replies that never lose your draft • Photos, PDFs and videos open right in the app NEVER MISS A THING • Instant push notifications for new conversations, assignments and @mentions • Badge counts, so you always know what's waiting • Fast search and filters across every conversation • Beautiful in light and dark mode ONE INBOX, EVERYWHERE YOU WORK Drag lives inside Gmail, on the web and on desktop, and plugs into the AI tools your team already uses, including ChatGPT and Claude. Sign in with Google and you're in. Your mail stays in Gmail, where it belongs. TRUSTED BY TEAMS SINCE 2017 More than 240,000 people have used Drag, and teams rate it 4.7 out of 5 across 1,200+ reviews on G2. Questions? We'd love to hear from you: support@dragapp.com

TrustLoop turns the bug you just hit into a report your team can act on. Capture what went wrong, share the full story, and move from "did anyone else see this?" to "shipped" without the back-and-forth. Built for product teams, QA engineers, and anyone who lives between "spotted a bug" and "filed a ticket." WHY TEAMS USE TRUSTLOOP • Stop losing context. Every capture carries the story behind the issue — what happened, what you saw, and the conditions you saw it under. Your team doesn't have to ask "what build were you on?" twice. • Move from issue to fix, faster. Send what you captured straight to the tools your team already lives in. Engineers see the full story inside the ticket, not buried in a thread. • Turn one-off bugs into reusable tests. Save the captures that mattered as test cases your team can run on every release. Stop re-discovering the same regressions. • Stay in flow. Capture from anywhere, on any screen, without breaking what you're doing. The capture is the report. • Hand off cleanly. Share with a teammate, a triage channel, or your tracker — the full story travels with the link. No more screenshot-and-pray. WHO IT'S FOR • Product teams shipping weekly and tired of bug reports that say "it broke" • QA engineers catching regressions before customers do • Engineering managers who want repros they can act on, not screenshots they have to chase • Designers spotting visual issues on staging builds THE QUALGENT WORKSPACE TrustLoop pairs with the QualGent web workspace, where captures live, get triaged, and route to your team's existing tools. Sign in with your work email to get started. REQUIRES • A QualGent account (free — sign up with your work email at app.qualgent.ai) • iOS 17.0 or later PRIVACY TrustLoop only captures when you explicitly start a capture. We never run in the background. Full details in our Privacy Policy.