ME SupportCenter Plus vs FORGE Mobile™

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0. ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies. ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time! SupportCenter Plus makes it easy to: - Filter and categorize requests based on relevant and contextual criteria - View, create, edit, delete, assign, close, reply, and forward requests - View, add, edit, and delete notes - View conversations and system notifications - Add and modify time entries and resolutions for requests

WennSoft FORGE Mobile™ is the mobile companion app for the FORGE™ platform, built to keep field and operations teams connected to the work that matters most. Designed for organizations that need fast, reliable access to service and operational workflows away from a desk, FORGE Mobile™ brings key business information and actions into a mobile experience that supports work across the jobsite, warehouse, office, and everywhere in between. With FORGE Mobile™, teams can stay aligned on day-to-day work by accessing the tools and information they need to: -Review assigned work and priorities -Capture updates from the field in real time -Track progress on service and operational tasks -Access customer, location, equipment, and job-related details -Support communication and coordination between field and back-office teams -Keep work moving without waiting to get back to a desktop Whether you are in the field, on the move between sites, or supporting operations across teams, WennSoft FORGE Mobile™ helps bring your workflow with you.