Infoset vs DSSL Support

Infoset iOS application allows you to manage all your support and sales channels such as incoming/outgoing calls, e-mails, live chat, social media from your iPhone and iPad devices. With Infoset you can; - Set up a cloud call center or cloud switchboard and manage all your business phones - Automatically convert incoming emails into support tickets or sales opportunities and respond to them - Create a live chat system and integrate it into your website or mobile application. - Automate your support and sales processes with chatbots and automatic triggers - Create a help center and share help articles for your customers An Infoset account is required to use Infoset for iOS.

DSSL Support is a professional technical support platform designed for security engineers, installers, integrators, and technical professionals working with CCTV, access control, networking, and integrated security systems. The app provides quick access to technical documentation, manufacturer resources, support contacts, troubleshooting guidance, and AI-assisted technical support in one easy-to-use platform. Features include: • Manufacturer technical support contacts • Technical manuals and PDF documentation • AI-assisted troubleshooting support • Secure user login and personalised access • Organised technical resource categories • Fast access to field engineering information DSSL Support is designed to help technical professionals reduce downtime, improve troubleshooting efficiency, and access key information while working in the field. New manufacturers, documentation, and support tools will continue to be added through future updates.