Comparison

TouchToFix vs Smartcity 311

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

TouchToFix

Read full description

Introducing TouchToFix, the leading brand for the innovative mobile application "Technical Support As Service" (TSAS). Designed to provide convenient and reliable IT expert support services, our app offers online solutions and troubleshooting for all your computing needs. With TouchToFix - Customer App, you gain access to a wide network of registered tech experts from around the world, functioning as virtual employees. Here's what you can expect from our brand new 2.0 UI and enhanced features: 1. Comprehensive Tech Expert Search: Easily find detailed information about registered tech experts who specialize in various domains, ensuring you connect with the most suitable professional for your IT needs. 2. Seamless IT Support: Request personalized IT support through our feature-rich chat system. Engage in offline or online discussions with tech experts to efficiently resolve any issues you encounter. 3. Remote PC Troubleshooting: Connect securely with tech experts using Remote Desktop Protocol (RDP) tools to troubleshoot and resolve your PC problems online. Benefit from expert guidance without the need for physical access. 4. Hassle-Free System Maintenance: Our online ExpertFixers provide services such as system updates, patching, antivirus installations, and software installations. Keep your computer up-to-date and running smoothly with their expertise. 5. Laptop Assistance with Security in Mind: Receive help for your laptop issues while ensuring the highest level of security. Our tech experts address your concerns without breaching your device's security protocols. 6. Interactive PC Issue Resolution: Experience interactive sessions with expert fixers, enabling them to diagnose and resolve your PC and computer issues remotely. Rest assured, your valuable assets remain attended and secure throughout the process. 7. Flexibility in Remote Desktop Connections: Allow TouchToFix - Expert Fixers to establish connections with your PC through any RDP tool of your choice, ensuring compatibility and convenience. 8. Secure Issue Resolution: Interact with TouchToFix - Expert Fixers securely, ensuring confidentiality and data protection while addressing your IT concerns. 9. User-Controlled PC Access: Maintain control over your PC and its operations, without the need to share password credentials. Our system ensures that you have exclusive control over your device while receiving expert assistance. Upgrade to TouchToFix 2.0 now and enjoy our brand new user interface (UI) that enhances usability and simplifies navigation. Say goodbye to IT troubles and embrace a seamless and secure IT support experience. Remember, our mission is to provide you with the highest quality support, and we welcome your feedback to continually improve our services.

About

Smartcity 311

This municipal officer app allows field management of city operations. Report issues, conduct inspections, capture evidence, and track resolutions with features like geo-tagged reports and on-spot fines.

Highlights
  • Geo-tagged field reports with photo evidence
  • On-spot fines with QR code payments
  • Structured inspection forms
  • Violation recording and notice generation
  • Citizen complaint tracking
  • QR code scanning for verification
  • Face recognition attendance tracking
  • Offline data synchronization
Features
Read full description

> SmartCity 311 โ€” Municipal Officer App SmartCity 311 empowers municipal officers to manage city operations from the field. Report issues, conduct inspections, capture evidence, and track resolutions โ€” all from your phone. Key Features: โ€ข Field Reports โ€” Create geo-tagged reports with GPS location, photos, and selfie verification โ€ข E-Challan โ€” Issue on-spot fines with QR code payment, digital receipts, and PDF generation โ€ข Inspections โ€” Conduct STP, WDS, industrial, water chlorine, and night inspections with structured forms โ€ข Encroachment โ€” Record violations, capture photos, generate QR-coded notices, and process payments โ€ข Complaint Management โ€” Track citizen complaints, update status, and attach resolution evidence โ€ข QR Scanner โ€” Scan QR codes for fuel dispensing, vehicle checking, and encroachment verification โ€ข Hawkers & Vendors โ€” Register, inspect, and manage street vendor licenses with Aadhaar verification โ€ข Animal Sterilization โ€” Track animal trips, handovers, and sterilization records โ€ข Attendance โ€” Face recognition-based check-in with live location and anti-spoof detection โ€ข Offline Support โ€” SQLite sync for areas with poor connectivity โ€ข Multi-language โ€” Supports English, Hindi, Gujarati, and more โ€ข Push Notifications โ€” Real-time alerts for assignments, approvals, and updates โ€ข Dashboard โ€” View daily stats, pending tasks, and performance metrics โ€ข PDF & Excel Export โ€” Generate and share reports directly from the app Built for municipal corporations across India. Secure, fast, and designed for field use.

Screenshots

TouchToFix4 screens
Smartcity 3114 screens

Verdict

The call

The clearest difference is update cadence: Smartcity 311 at weekly against TouchToFix's every 2 months. TouchToFix's advantage is iOS requirement (11.0 vs 15.5). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

TouchToFix ships an update every 2 months, Smartcity 311 weekly. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard2 real differences ยท 6 level
TouchToFix versus Smartcity 311: the parameters behind the verdict, then further details
ParameterTouchToFixSmartcity 311
PriceFreeFree
Positive reviewsโ€”50.0% of reviews
Update frequencyEvery 2 monthsWeekly โ€” better
AdsNoNo
In-app purchasesNoNo
Monetizationโ€”Free
DevicesiPhone, iPad, iPod โ€” betteriPhone, iPod
Requires iOS11.0 โ€” better15.5
Further details โ€” not scored
Size75 MB134 MB
Age rating4+4+
Developerkhasim salman khanCIVIC SOLUTIONS PRIVATE LIMITED

In-app purchases

None

TouchToFix

No in-app purchases

None

Smartcity 311

No in-app purchases

Questions

Is TouchToFix free?
TouchToFix is free to download, with no in-app purchases.
Is Smartcity 311 free?
Smartcity 311 is free to download, with no in-app purchases.
Do TouchToFix or Smartcity 311 have ads?
Neither TouchToFix nor Smartcity 311 shows ads.
Which is updated more often, TouchToFix or Smartcity 311?
TouchToFix ships an update every 2 months, and Smartcity 311 weekly. Most recently, TouchToFix was updated on October 25, 2026 and Smartcity 311 on October 24, 2026.

Other comparisons