Comparison

FSGroup Mobile vs WitnessWork

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FSGroup Mobile

This app allows Group Overseers to easily submit Field Service reports to the secretary. It serves as a companion to KHS (Kingdom Hall Schedules) for streamlined reporting.

Highlights
  • Submit Field Service reports
  • Companion to KHS
  • For Group Overseers
  • Report submission to secretary
Features
Read full description

FSG Mobile is an app designed as a compliment to KHS (Kingdom Hall Schedules) for Group Overseers to submit Field Service reports to the secretary.

About

WitnessWork

This app helps Jehovah's Witnesses manage their field service activities. It offers tools for organizing contacts, scheduling visits, tracking time, and viewing progress reports. Features include automatic mapping, customizable reminders, and secure data sharing.

Highlights
  • Contact management with map integration
  • Return visit scheduling and reminders
  • Service time tracking with automatic caps
  • Progress reports and statistics
  • Home screen widgets
  • Secure contact sharing and import
  • Customizable territory management
Features
Read full description

WitnessWork (formerly JW Time) is the easy way for Jehovah's Witnesses to manage their field service priorities. Designed to focus on user experience, WitnessWork is simple yet feature-rich. KEY FEATURES CONTACTS - Automatic Pins place a contact's address on your map - Dedicated Contacts tab with fuzzy search, smart sorting, and stacked filters - Contact avatars — a photo or emoji, with tap-to-expand fullscreen viewing - Share & import contacts via secure links — easily transfer calls to other publishers - Switching from MyTime? Import your contacts and visit history from a MyTime backup, with a preview before anything is added - Customize pin colors, or touch, hold, and drag to adjust any pin's location - Create coordinate-only contacts for rural territory - Customize the day thresholds and colors behind contact staleness - Dismiss contacts you no longer wish to visit, with reminders when it's time to return - Recover deleted contacts, and add custom fields to any contact - Swift options to reach an address, call, message, email, & more CONVERSATIONS & RETURN VISITS - Make "conversations" that link to contacts and notify you about upcoming return visits - "Upcoming Visits" reminds you of the day's conversations, so you never forget a return visit - Approaching and missed conversations surface on your home screen - Intelligent and automatic study counting SCHEDULING & PLANS - Schedule your service time and create one-time or recurring plans - Recurring plans by day of week and week of month (e.g. "first Monday"), with per-instance overrides - Assign a Type to each plan so projected totals reflect the right credit - A Schedule screen with a calendar view of day plans and recurring conversations - Annual Schedule view to confirm you've planned enough time for the whole service year TIME TRACKING & PROGRESS - Timer (stopwatch) to track your day's service time - Time tracking for every type of publisher, or customize it to exactly what you need - Automatic goal creation based on your publisher type - Time credit with an automatic 55-hour monthly cap, plus time rollover into the next month - Progress Screen 2.0 — Month, Year, and All-time views with customizable milestones, category breakdowns, and lifetime hours - Statistics on your monthly and yearly reports, plus notes on time entries - Beautiful celebrations the moment you cross a goal - Gamified service reporting via your "Monthly Routine" MAP - Quick access to relevant info while finding nearby contacts - Address autocomplete — start typing to see suggestions - Live progress while locating contacts, which you can skip midway SYNC, BACKUP & WIDGETS - Home screen widgets — month calendar, appointments, hours, and contacts - iCloud sync (Supporter) keeps reports, contacts, and plans in step across your devices, with optional photo sync - Backup and restore in seconds, with automatic backup reminders PERSONALIZATION - A whole new look — floating tab bar, frosted cards, and a fresh, modern feel - Redesigned home profile card showing your role, time served, and fun stats - Toggle visibility of home screen sections - Light, dark, or device theme, plus an optional custom accent color (Supporter) - Choose how time displays — decimal (13.5) or hours & minutes (13 Hrs 30 Mins) - Set date format, clock style, and start of week independently from app language, with an Auto option - Adjustable font size, and available in 18 languages MORE - Easy-to-understand monthly and annual service reports - Continual FREE updates WitnessWork does not and will never track any personal information. All personally identifiable data stays local to your device and is never sent to external servers. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

FSGroup Mobile4 screens
WitnessWork4 screens

Verdict

The call

The clearest difference is rating: WitnessWork at 4.9 against FSGroup Mobile's 4.1. WitnessWork also leads on review sentiment (95% vs 63%) and update cadence (fortnightly vs every 2 months). FSGroup Mobile's advantage is in-app purchases (none vs 23) and iOS requirement (14.1 vs 16.4). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. WitnessWork sells 23 in-app purchases, starting at $0.99 per month. FSGroup Mobile asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

WitnessWork holds the better App Store score, 4.9 against 4.1. Both are backed by a comparable volume of ratings — 105 and 446 respectively. Written reviews point the same way: 63% of FSGroup Mobile's written reviews are positive against 95% of WitnessWork's.

UpkeepUpdate frequency

FSGroup Mobile ships an update every 2 months, WitnessWork fortnightly. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.

Scorecard7 real differences · 3 level
FSGroup Mobile versus WitnessWork: the parameters behind the verdict, then further details
ParameterFSGroup MobileWitnessWork
PriceFreeFree
Rating4.1 (105 ratings)4.9 (446 ratings) — better
Positive reviews63.3% of reviews95.5% of reviews — better
Number of ratings105446 — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS14.1 — better16.4
Further details — not scored
Size22 MB104 MB
Age rating4+4+
DeveloperJoe MajesticLevi Wilkerson

Customer experience

FSGroup Mobile

All ratings104 ratings
Positive75.0%
Neutral11.5%
Negative13.5%
Written reviews60 reviews
Positive63.3%
Neutral16.7%
Negative20.0%

WitnessWork

All ratings446 ratings
Positive98.2%
Neutral1.1%
Negative0.7%
Written reviews88 reviews
Positive95.5%
Neutral2.3%
Negative2.3%

User reviews

FSGroup Mobile

From 105 App Store ratings

What we love

  • 👍 Helpful and convenient app
  • 🚀 Efficient for collecting reports
  • ✅ Green check mark for submitted reports
  • 💡 Great idea for an app
  • ✨ Makes reporting easy

Room to improve

  • 🐛 App frequently crashes
  • 🐛 App does not work
  • 🐛 Data not saving or disappearing
  • 🐛 File import issues
  • 🐛 Send button greyed out

WitnessWork

From 446 App Store ratings

What we love

  • 👍 Simple and Productive
  • 🚀 Customizable Hours
  • 📍 Geotagged Addresses
  • 📝 Wonderful Features
  • 💻 Nicely Designed

Room to improve

  • 🐛 Issues with Exporting Data
  • 🕰️ Lack of Timer/Clock Feature
  • 🗺️ Inconsistent Location Pinning

Bugs and requests

FSGroup Mobile

Reported bugs

28 issues
  • Filtering not working
  • Uploading FGS file hit or miss
  • App opens to splash page and closes
  • Entry disappearing after tapping DONE
  • Designating publishers as pioneers incorrectly
Show 23 more
  • App won't open after entering time
  • File won't import for secretary
  • FSG file empty on import
  • Records out of order and half reports have no publisher name
  • App crashes when trying to open it
  • Data not accepted or disappears after inputting
  • Numbers reset to 0
  • Secretary unable to open file
  • App deletes entries and takes multiple tries to save
  • App tends to delete everything when tapping DONE
  • App keeps crashing
  • Numbers don't stay after inputting
  • Placements resets to 0 when entering hours
  • Secretary unable to open file
  • App crashes when trying to open email file
  • Send button greyed out
  • Filter hides publishers who haven't turned in time
  • App flashes and closes on file import
  • Names do not appear in FSG once imported
  • App crashes on file import
  • Can't open publisher archive
  • Works great on iPhone but crashes and loses data on iPad
  • Only previous month completed reports available

Requested features

12 requests
  • Indicate filled reports on main screen
  • Manually upload publisher information
  • Add another publisher directly in app
  • Option for Secretaries to use for ALL publishers
  • Input meeting attendance
Show 7 more
  • Sync iPad with iPhone
  • Change number entry text color to black (resolved by dark mode)
  • See which publishers time has been entered for
  • Record 'Less than an Hour'
  • Mass send all listed info in one email
  • Full featured version similar to PC version
  • KHS for iOS

WitnessWork

Reported bugs

2 issues
  • Glitches After Latest Update
  • Time Calculation Discrepancies

Requested features

5 requests
  • Lock Screen Widget
  • Ability to Configure Week Start Day
  • Time Entry with Notes
  • Integration with Congregation Apps
  • Placement Tracking for Literature and Videos

In-app purchases

None

FSGroup Mobile

No in-app purchases

23 purchases

WitnessWork

Subscriptions14
  • Monthly Donation$0.991 Month
  • Monthly Donation$1.991 Month
  • Monthly Donation$2.991 Month
Show 11 more
  • Monthly Donation$3.991 Month
  • Monthly Donation$4.991 Month
  • Monthly Donation$5.991 Month
  • Annual Donation$9.991 Year
  • Monthly Donation$9.991 Month
  • Monthly Donation$10.991 Month
  • Monthly Donation$11.991 Month
  • Monthly Donation$12.991 Month
  • Annual Donation$14.991 Year
  • Monthly Donation$14.991 Month
  • Annual Donation$19.991 Year
One-time9
  • One Time Donation$0.99
  • One Time Donation$1.99
  • One Time Donation$2.99
Show 6 more
  • One Time Donation$3.99
  • One Time Donation$4.99
  • One Time Donation$5.99
  • One Time Donation$9.99
  • One Time Donation$14.99
  • One Time Donation$19.99

Questions

Is FSGroup Mobile free?
FSGroup Mobile is free to download, with no in-app purchases.
Is WitnessWork free?
WitnessWork is free to download, with in-app purchases available.
Which has better reviews, FSGroup Mobile or WitnessWork?
WitnessWork is rated higher. FSGroup Mobile averages 4.1 out of 5 from 105 ratings, while WitnessWork averages 4.9 from 446 ratings.
Do FSGroup Mobile or WitnessWork have ads?
Neither FSGroup Mobile nor WitnessWork shows ads.
Which is updated more often, FSGroup Mobile or WitnessWork?
FSGroup Mobile ships an update every 2 months, and WitnessWork fortnightly. Most recently, FSGroup Mobile was updated on October 24, 2026 and WitnessWork on October 30, 2026.

Other comparisons