Comparison

Returns Pro vs WitnessWork

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Returns Pro

This tool helps Jehovah's Witnesses manage their ministry by quickly adding and updating return visits. It's designed for speed and simplicity, offering a lightweight experience for efficient record-keeping.

Highlights
  • Fast return visit tracking
  • Easy update functionality
  • Simple and beautiful interface
  • Lightweight design
  • Ministry assistance tool
Features
Read full description

A beautiful, simple, and easy to use return visit app to assist Jehovah's Witnesses with ministry. This app was designed to be fast and lightweight to quickly add and update your return visits without being bogged down with too many taps. I hope you enjoy using it. This app is NOT an official app from Jehovah's Witnesses. Please feel free to report bugs to me at fgathright@me.com

About

WitnessWork

This app helps Jehovah's Witnesses manage their field service activities. It offers tools for organizing contacts, scheduling visits, tracking time, and viewing progress reports. Features include automatic mapping, customizable reminders, and secure data sharing.

Highlights
  • Contact management with map integration
  • Return visit scheduling and reminders
  • Service time tracking with automatic caps
  • Progress reports and statistics
  • Home screen widgets
  • Secure contact sharing and import
  • Customizable territory management
Features
Read full description

WitnessWork (formerly JW Time) is the easy way for Jehovah's Witnesses to manage their field service priorities. Designed to focus on user experience, WitnessWork is simple yet feature-rich. KEY FEATURES CONTACTS - Automatic Pins place a contact's address on your map - Dedicated Contacts tab with fuzzy search, smart sorting, and stacked filters - Contact avatars — a photo or emoji, with tap-to-expand fullscreen viewing - Share & import contacts via secure links — easily transfer calls to other publishers - Switching from MyTime? Import your contacts and visit history from a MyTime backup, with a preview before anything is added - Customize pin colors, or touch, hold, and drag to adjust any pin's location - Create coordinate-only contacts for rural territory - Customize the day thresholds and colors behind contact staleness - Dismiss contacts you no longer wish to visit, with reminders when it's time to return - Recover deleted contacts, and add custom fields to any contact - Swift options to reach an address, call, message, email, & more CONVERSATIONS & RETURN VISITS - Make "conversations" that link to contacts and notify you about upcoming return visits - "Upcoming Visits" reminds you of the day's conversations, so you never forget a return visit - Approaching and missed conversations surface on your home screen - Intelligent and automatic study counting SCHEDULING & PLANS - Schedule your service time and create one-time or recurring plans - Recurring plans by day of week and week of month (e.g. "first Monday"), with per-instance overrides - Assign a Type to each plan so projected totals reflect the right credit - A Schedule screen with a calendar view of day plans and recurring conversations - Annual Schedule view to confirm you've planned enough time for the whole service year TIME TRACKING & PROGRESS - Timer (stopwatch) to track your day's service time - Time tracking for every type of publisher, or customize it to exactly what you need - Automatic goal creation based on your publisher type - Time credit with an automatic 55-hour monthly cap, plus time rollover into the next month - Progress Screen 2.0 — Month, Year, and All-time views with customizable milestones, category breakdowns, and lifetime hours - Statistics on your monthly and yearly reports, plus notes on time entries - Beautiful celebrations the moment you cross a goal - Gamified service reporting via your "Monthly Routine" MAP - Quick access to relevant info while finding nearby contacts - Address autocomplete — start typing to see suggestions - Live progress while locating contacts, which you can skip midway SYNC, BACKUP & WIDGETS - Home screen widgets — month calendar, appointments, hours, and contacts - iCloud sync (Supporter) keeps reports, contacts, and plans in step across your devices, with optional photo sync - Backup and restore in seconds, with automatic backup reminders PERSONALIZATION - A whole new look — floating tab bar, frosted cards, and a fresh, modern feel - Redesigned home profile card showing your role, time served, and fun stats - Toggle visibility of home screen sections - Light, dark, or device theme, plus an optional custom accent color (Supporter) - Choose how time displays — decimal (13.5) or hours & minutes (13 Hrs 30 Mins) - Set date format, clock style, and start of week independently from app language, with an Auto option - Adjustable font size, and available in 18 languages MORE - Easy-to-understand monthly and annual service reports - Continual FREE updates WitnessWork does not and will never track any personal information. All personally identifiable data stays local to your device and is never sent to external servers. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Returns Pro3 screens
WitnessWork4 screens

Verdict

The call

The clearest difference is rating: WitnessWork at 4.9 against Returns Pro's 4.3. WitnessWork also leads on update cadence (fortnightly vs every 4 months) and ratings volume (449 vs 19). Returns Pro's advantage is in-app purchases (none vs 10) and iOS requirement (14.0 vs 16.4). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. WitnessWork sells 10 in-app purchases, starting at $0.99 per month. Returns Pro asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

WitnessWork holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: WitnessWork has 449 ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 86% of Returns Pro's written reviews are positive against 95% of WitnessWork's.

UpkeepUpdate frequency

Returns Pro ships an update every 4 months, WitnessWork fortnightly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.

Scorecard7 real differences · 3 level
Returns Pro versus WitnessWork: the parameters behind the verdict, then further details
ParameterReturns ProWitnessWork
PriceFreeFree
Rating4.3 (19 ratings)4.9 (449 ratings) — better
Positive reviews85.7% of reviews95.5% of reviews — better
Number of ratings19449 — better
Update frequencyEvery 4 monthsFortnightly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, Apple Watch — better
Requires iOS14.0 — better16.4
Further details — not scored
Size28 MB104 MB
Age rating4+4+
DeveloperFloyd GathrightLevi Wilkerson

Customer experience

Returns Pro

All ratings19 ratings
Positive84.2%
Neutral5.3%
Negative10.5%
Written reviews14 reviews
Positive85.7%
Neutral7.1%
Negative7.1%

WitnessWork

All ratings446 ratings
Positive98.2%
Neutral1.1%
Negative0.7%
Written reviews88 reviews
Positive95.5%
Neutral2.3%
Negative2.3%

Bugs and requests

Returns Pro

Not enough reviews yet to summarise bugs or requests.

WitnessWork

Reported bugs

2 issues
  • Glitches After Latest Update
  • Time Calculation Discrepancies

Requested features

5 requests
  • Lock Screen Widget
  • Ability to Configure Week Start Day
  • Time Entry with Notes
  • Integration with Congregation Apps
  • Placement Tracking for Literature and Videos

In-app purchases

None

Returns Pro

No in-app purchases

10 purchases

WitnessWork

Subscriptions8
  • Monthly Donation$0.991 Month
  • Monthly Donation$1.991 Month
  • Monthly Donation$2.991 Month
Show 5 more
  • Monthly Donation$3.991 Month
  • Monthly Donation$4.991 Month
  • Annual Donation$9.991 Year
  • Annual Donation$14.991 Year
  • Annual Donation$19.991 Year
One-time2
  • One Time Donation$3.99
  • One Time Donation$9.99

Questions

Is Returns Pro free?
Returns Pro is free to download, with no in-app purchases.
Is WitnessWork free?
WitnessWork is free to download, with in-app purchases available.
Which has better reviews, Returns Pro or WitnessWork?
WitnessWork is rated higher. Returns Pro averages 4.3 out of 5 from 19 ratings, while WitnessWork averages 4.9 from 449 ratings.
Do Returns Pro or WitnessWork have ads?
Neither Returns Pro nor WitnessWork shows ads.
Which is updated more often, Returns Pro or WitnessWork?
Returns Pro ships an update every 4 months, and WitnessWork fortnightly. Most recently, Returns Pro was updated on November 3, 2026 and WitnessWork on November 7, 2026.

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